OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,975 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't have enough promotion codes”

Helpful Report

Posted 3 years ago

Hi Russell, Thank you for your review. We do have a loyalty rewards scheme available to our customers: https://okvape.co.uk/ok-loyalty-rewards/ as well as our multibuy deals :) If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Service has been excellent, very efficient. I did however send a return blue battery which had ceased to function soon after purchase in an envelope supplied by you. This was over a week ago and I have heard nothing. Best wishes Brian Speakman.”

Helpful Report

Posted 3 years ago

Hi Brian, We're really sorry for the miscommunication with this, though we are glad to here it has now been resolved. Thank you for leaving your review :) If there is anything else we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Delivery in good time”

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Posted 3 years ago

Hi John, Thank you for your review! Amber @ OK Vape

Posted 3 years ago

“Fast delivery great product. Enabled me to stop a 40yr smoking habit.”

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Posted 3 years ago

Hi Jo-Anne, Thank you for your review; we're really glad to hear this, that's fantastic, well done :) If we can be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“As always I had good service from you It took a bit longer for delivery this time but still arrived a few days later”

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Posted 3 years ago

Hi Janet, Thank you for your review; we're sorry to hear your order took a little longer than usual to arrive, but we are glad you now have it :) If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Reliable and quite fast delivery.”

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Posted 3 years ago

Hi Walid, Thank you for your lovely review :) Amber @ OK Vape

Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

Hi Dion, We're really glad to hear this, thank you for your review :) Amber @ OK Vape

Posted 3 years ago

“Great price, fast delivery, fantastic service thankyou”

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Posted 3 years ago

Hi Sandra, Thank you for taking the time to leave a lovely review; we're really happy to hear this! Amber @ OK Vape

Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

Hi Anne, Thank you for leaving a review! Amber @ OK Vape

Posted 3 years ago

“First time ordering from the company & was very impressed. My order was delivered 2 days after the order went in. Brilliant,”

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Posted 3 years ago

Hi Linda, Thank you so much for leaving us a review. We're happy to hear you are happy! Please don't hesitate to get in touch if we can be of any help. Amber @ OK Vape

Posted 3 years ago

“Very quick service and plenty of choice”

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Posted 3 years ago

Hi Steph, Thank you for leaving a review, we're really glad to hear this! If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Hey there, Thank you for your review! Please let us know if we can be of any help. Amber @ OK Vape

Posted 3 years ago

“Excellent customer service, especially helpful young lady called Amber, prices a bit steep tho”

Helpful Report

Posted 3 years ago

Hi Steve, Thank you so much for your review, we're glad we can help :) We do have a loyalty point scheme where you can save 10% off when you collect 100 points, which I can confirm you have! You can find out more here: https://okvape.co.uk/ok-loyalty-rewards/ If there is anything else we can help with then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Repeat buyer - never had a problem and will definitely buy from them again.”

Helpful Report

Posted 3 years ago

Hi Emma, Thank you so much for taking the time to leave us a review. We really appreciate your loyalty and custom :) Please don't hesitate to get in touch if we can be of any help. Amber @ OK Vape

Posted 3 years ago

“Excellent service. Very prompt delivery”

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Posted 3 years ago

Hi Doreen, Thank you for your review, we're really glad to hear this! If we can be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“Excellent quick service.”

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Posted 3 years ago

Hi Janet, Thank you for your review! Amber @ OK Vape

Posted 3 years ago

“Reasonable prices & super fast delivery. Great service.”

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Posted 3 years ago

Hi there, Thank you for leaving your review, we're really happy to see this :) If we can be of any help then please get in touch. Amber @ OK Vape

Posted 3 years ago

“I’ve always received excellent service from ok vape and their products are excellent too, I won’t go anywhere else.”

Helpful Report

Posted 3 years ago

Hello Beryl, Thank you for taking the time to leave your lovely review; we're really glad to hear this :) Please don't hesitate to get in touch if we can be of any help. Amber @ OK Vape

Posted 3 years ago

“Great product”

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Posted 3 years ago

Hi Teresa, Thank you for leaving a review :) Amber @ OK Vape

Posted 3 years ago

“Took longer to come than usual my son used to order them for me and I would have them the next day”

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Posted 3 years ago

Hi Kate, We're sorry to hear that your order took longer than expected to get to you, it was despatched on time but we are reliant on external postal services to get our customer's orders to them quickly and efficiently. Although a majority of orders are delivered within 1-3 working days; the free Royal Mail service is not a guaranteed next day service and on occasion, especially with the current strike action, there can be delays within the Royal Mail delivery networks. If you have any more questions then please contact us at info@okvape.co.uk :) Kind Regards, Amber @ OK Vape

Posted 3 years ago

OK Vape is rated 4.8 based on 6,975 reviews