OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,535 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I get on with them I order 10 packs at a time the only negative point is that I find 2 0r 3 refill not working they must have been dud ones my fault I should have complained”

Helpful Report

Posted 1 year ago

Hi Fulvio, Thank you for your review. We’re sorry to hear you have been disappointed with some of our refills lately. I would like to reassure you that we have made no changes to the manufacturing of our products. If you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“Great service. Great products. Fast delivery.”

Helpful Report

Posted 1 year ago

Hi Vicky, We are thrilled to hear that you continue to be satisfied with our products, service, and delivery speed. We genuinely appreciate you taking the time to leave us your review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Spot on 👍👍👍”

Helpful Report

Posted 1 year ago

Hi Will, Thank you for taking the time to leave us your positive review! If we can be of any help at all, please don't hesitate to get in touch with us. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“All delivered quickly and proving to help!”

Helpful Report

Posted 1 year ago

Hi Teresa, We're very glad to hear that delivery prompt, thank you for your positive feedback! Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 1 year ago

“I have been using ok vape for quite some time now. And although I do have some issues from time to time. I must say the way the lady sorts out any problems is very reassuring. Darren”

Helpful Report

Posted 1 year ago

Hi Darren, Thank you for taking the time to leave us your review, we are delighted to hear that our team has been able to resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“I’ve been using OK vape for a few years now. Their service has always been excellent. Very quick delivery & good customer service 👍🏻”

Helpful Report

Posted 1 year ago

Hi Nicola, We are thrilled to hear that you continue to be satisfied with our products, service, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Absoutley the BEST online company ever -my orders always arrive very quickly [ the next day if I order earlier enough ] & are reasonably priced, I so appreciate the option to order 6mg cigalike replacement refils too.”

Helpful Report

Posted 1 year ago

Hi Ronald, Thank you so much for your very kind words. We're delighted to hear that you have consistently had positive experiences with us. Thank you for taking the time to leave us a review! If we can be of any assistance, please feel free to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Very satisfied with the fast service of sorting out my issue. Thank you”

Helpful Report

Posted 1 year ago

Hi Caroline, We are delighted to hear this, thank you for taking the time to share your experience with us. If you need any assistance please don’t hesitate to get in touch. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Brilliant company used them a few times the tapes are well worth the money although my last one didn't work rang them and had new one in the post the next day definitely 5stars”

Helpful Report

Posted 1 year ago

Hi Brenda, We are thrilled to hear this; your feedback is very appreciated! I am glad we could get this resolved quickly and efficiently for you! Please do contact us if we can be of any help! Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“The order was sent incomplete and while it was sorted out, I was left with a useless product over a weekend.”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you for your review and feedback, I am glad we were able to rectify the issue and I apologise for the inconvenience caused. Please don't hesitate to get in touch if we can be of any assistance. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“While I was happy with purchase, since actually buying some refills from the supermarket I found that the quality of them not as good as in the starter pack, in fact they are really mild and tasteless to me , so hopefully if I buy from you maybe I’ll get better ones .”

Helpful Report

Posted 1 year ago

Hi Penelope, I would like to reassure you that we have made no changes to the manufacturing of our products and that quality does not differ between products and kits. If you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“Excellent service did what it said on tin delivery quick and on time no problems at all thanks”

Helpful Report

Posted 1 year ago

Hi Allen, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience with us! Please don't hesitate to get in touch if we can be of any help. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“I am used to 16 strength but had to purchase 12 as you don't do 16 only 18 which is too strong. However 12 is a bit weak so please can you stock 16 and then I'll be very happy thank you”

Helpful Report

Posted 1 year ago

Hi Lynda, Thank you for taking the time to leave us a review and for your feedback, I will pass this on to the relevant team but please note that it was another brand that did the 16mg. Please get in touch if I can be of any assistance. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Customer service is great And a quick delivery”

Helpful Report

Posted 1 year ago

Hi Anthony, We are very happy to hear this, thank you for taking a moment to share your experience with us. If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“I phone in my order. My order is taken promptly and the staff are very pleasant.”

Helpful Report

Posted 1 year ago

Hi Violet, Thank you for taking the time to leave us a review, we are thrilled to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Easily ordered and delivered within 2 - 3 days. No fuss and items were as ordered.”

Helpful Report

Posted 1 year ago

Hi Peter, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“After smoking for 60 years and trying different ways to stop nothing worked until I was introduced to your product I've not had a cigarette for 4 months now the best thing I've ever done”

Helpful Report

Posted 1 year ago

Hi Christine, We are delighted to hear this and that you have had a positive experience with our products, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Brilliant great products great delivery ! Customer service second to none . When I had The wrong product delivered. There was no hesitation in sending me the correct one, and I gladly sent the wrong one back in the prepaid bag. Thank you.”

Helpful Report

Posted 1 year ago

Hi Sharon, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve the issue and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Hi Teresa, We are very happy to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Despite same usage pods aren't lasting as long. Still good product and swift delivery”

Helpful Report

Posted 1 year ago

Hi Nita, Thank you for your feedback. We're very sorry to hear you have not been completely satisfied with our products, if you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Bleu @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,535 reviews