OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,037 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes it very good work well Pleased with it.”

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Posted 7 years ago

“always happy with ok-ecig slight problem with last order but it was the first in 3 years. also reccomend”

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Posted 7 years ago

“very fast delivery”

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Posted 7 years ago

“I have been buying from this company for some time now and they never disappoint. Their website is very easy to navigate and ordering and delivery is very efficient. Plus your purchases are delivered by free first class postage.”

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Posted 7 years ago

“You sent me wrong order numerous times and I've recieved replacement for order which was sent again and guess what wrong one again”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Always deliver on time”

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Posted 7 years ago

“Very fast delivery and excellent price”

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Posted 7 years ago

“Everything arrives in good time and as requested.”

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Posted 7 years ago

“Alice did her best with my problem with my Innokin Rip Tide but Just wasn't strong enough so, sent it back for het attention and she would sort it out for me and return. You're a star Alice, Thank You”

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Posted 7 years ago

“Offers always seem to arrive just after I've ordered bt like the loyalty scheme. Order didn't arrive a few weeks back , thought it could have been handled better as it was an internal fault.”

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Posted 7 years ago

Hi Helen, I'm sorry this seems to be happening with our promotions. We promise that we're not doing this on purpose as the times of our promotions do change on a monthly basis. If you are receiving an email regarding loyalty point just after you've placed an order, this is an automated email that is sent to our customers when they have reached enough points to receive a discount code. I have looked in our records and I am unable to find any emails from you about not receiving an order. As we need to get this resolved as soon as possible I will be contacting your directly to discuss this further. Kind Regards, Chelsea @ OK Vape

Posted 7 years ago

“Excellent service.”

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Posted 7 years ago

“Always great service”

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Posted 7 years ago

“easy ordering process and great delivery”

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Posted 7 years ago

“Great service and a great product!”

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Posted 7 years ago

“Excellent, honest, generous & professional service in every aspect. Delivery is "ALWAYS" immediate; next day. Whenever we contact their Customer Service, the response is prompt, uncompromising, pleasant & generous, even if it is against the Company. "Alice" always responds promptly, in few seconds, and always resolves any issue to client's benefit & complete satisfaction.”

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Posted 7 years ago

“Top quality and top service sums everything up for me!”

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Posted 7 years ago

“Great quality & service”

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Posted 7 years ago

“Service excellent but prices no better than shop prices. I would like to see more offers as reward for shopping on line.”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

OK Vape is rated 4.8 based on 7,037 reviews