OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,985 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really really good value for money. Easy and quick order service. Prompt delivery.Very happy”

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Posted 4 years ago

“Brilliant service but sadly these filters make me cough they weren't that nice to be honest”

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Posted 4 years ago

“Fantastic customer service. I had a slight issue with an order and OK VAPE were incredibly quick and responsive . 10 out of 10. The Cigalike itself is fantastic and the Tabacco flavour is better than I thought it would or could be. You get a familiar mouth and throat feel and am really pleased I decided to try it! Since starting using it, I have not smoked a cigarette- I’m only days into it but as a life long smoker that’s a huge result, as the Nicorette inhaler although ok.. I was still craving and having to smoke a cigarette in between. Thanks OK VAPE and customer care department. Can’t recommend this company highly enough from the experience I’ve had so far!”

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Posted 4 years ago

“Would be really good if you could get better inhale from it, found this quite difficult.”

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Posted 4 years ago

Hi Ann, Please don't hesitate to get in touch with us directly so that we can help and advise you on the specific product you are using. Kind Regards, Alice @ OK Vape

Posted 4 years ago

“Easy to buy from and quick delivery”

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Posted 4 years ago

“All good,on my first order I had a duff battery ,I called and next day it’s been replaced immensely,so I would recommend this place”

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Posted 4 years ago

“Not happy with free battery no longer being supplied when you purchase 4 packs of refills.Also last two purchases have taken a week to arrive instead of two days previously but unaware if this is due to Royal Mail or OK Vape. Without free battery I may return to purchasing from Asda instead as no wait for delivery then and was the only reason I switched to buying direct from OK Vape in the first place.”

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Posted 4 years ago

Hi there, We have recently changed our multibuy offers on the refills so that they no longer come with any batteries by default. However, all our multibuys now offer a cheaper price per pack on the refills. This was in response to customers not always wishing to receive a spare battery whilst still getting a great deal on our refills. The pack sizes have changed slightly but it now costs just £4.50 more to get five packets of refills instead of 4, with even lower prices on larger pack sizes. You can find out more about our new multibuys on this blog post: https://okvape.co.uk/blog/news/new-cigalike-multibuy-deals/ Regarding your deliveries, we are sorry to hear that you have experienced slower delivery times than normal. We dispatch all orders received before 2pm Mon-Fri and 10am Saturday the same day but once the order has left us, the delivery is in the hands of Royal Mail and they do not offer any guarantees on the service that we use in order to offer free delivery to our customers. We send a large number of orders via Royal Mail and, although there are occasional delays, the service is usually very prompt so we hope that you will not experience any more issues with this. If you do notice that the service does not improve, please do get in contact with us and we will escalate a complaint to Royal Mail. If we can be of any help or you have any questions then please don't hesitate to contact us directly. Kind Regards, The OK Vape Team

Posted 4 years ago

“Good service”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great products. Great service. Happy customer.”

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Posted 4 years ago

“Products as described. Good value and prompt delivery. Have used this company many times and happy to recommend it.”

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Posted 4 years ago

“Didn't get my order.”

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Posted 4 years ago

Hi Michael, we're sorry to hear this. I can see we dispatched your order on the same day you placed it and the tracking shows it was delivered the next day, so we will get in touch to get to the bottom of this for you.

Posted 4 years ago

“great service”

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Posted 4 years ago

“Reasonably priced, good customer service, excellent delivery on products.”

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Posted 4 years ago

“Always helpful when I call.Very efficient when I order.”

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Posted 4 years ago

“Very good vape and compact and sleek styling.”

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Posted 4 years ago

“Very reliable good value for money back”

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Posted 4 years ago

“Speedy delivery excellent product”

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Posted 4 years ago

“I was was very impressed with this product. Very good price and quality. Would definitely recommend. The super fast delivery was excellent. Happy customer.”

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Posted 4 years ago

“Great product great service”

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Posted 4 years ago

OK Vape is rated 4.8 based on 6,985 reviews