OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,443 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,443 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Batteries Batteries Batteries! Bought 4 this year and 3 are not working including one I bought in October,utter garbage.”

Helpful Report

Posted 2 years ago

Hi John, We are really sorry to hear that you have been disappointed in your cigalike batteries. I would like to reassure you that we have made no changes to the way our products are manufactured. Nevertheless, we value all of our customers and would never ignore any feedback. I will get in touch directly so we can take some further information to investigate and work with you to resolve this. Best wishes, Amber @ OK Vape

Posted 2 years ago

“I am so happy to be able to buy OK Vape directly from you. My favourite pods! 👍”

Helpful Report

Posted 2 years ago

Hi Karen, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your positive feedback! Please don’t hesitate to reach out if we can be of any assistance. Best wishes, Bleu @ OK Vape

Posted 2 years ago

“Excellent, prompt and friendly service”

Helpful Report

Posted 2 years ago

Hi There, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Bleu @ OK Vape

Posted 2 years ago

“These are excellent e cigarettes. The website is good and all orders have been received correctly and in very good time. Excellent.”

Helpful Report

Posted 2 years ago

Hi Deborah, We are very happy to hear that you are enjoying our product and thank you for your positive feedback! Please feel free to get in contact if we can help in any way. Best wishes, Bleu @ OK Vape

Posted 2 years ago

“Good very quick delivery and good prices will get what from you in future”

Helpful Report

Posted 2 years ago

Hi Jacqueline, We're very glad to hear this, thank you for your positive feedback! Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 2 years ago

“Fast delivery. I love ok vape. It's the best.”

Helpful Report

Posted 2 years ago

Hi Arlene, We are very delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to reach out if we can be of any assistance. Best wishes, Bleu @ OK Vape

Posted 2 years ago

“Just what I was looking for, delivery was brilliant, will use again”

Helpful Report

Posted 2 years ago

Hi Brian, Thank you for sharing your review! If we can be of assistance, then please feel free get in touch. Kind regards, Bleu @ OK Vape

Posted 2 years ago

“Prompt service and a great product”

Helpful Report

Posted 2 years ago

Hi There, We are delighted to hear you have been enjoying our products! Thank you for taking the time and sharing your experience. Please don’t hesitate to reach out if we can be of any assistance. Best wishes, Bleu @ OK Vape

Posted 2 years ago

“Excellent service.”

Helpful Report

Posted 2 years ago

Hi Linda, Thank you! Please reach out to us if there is anything we can be of help with. Kind Regards, Bleu @ OK Vape

Posted 2 years ago

“Ease of ordering and quality of products”

Helpful Report

Posted 2 years ago

Hi Paul, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Bleu @ OK Vape

Posted 2 years ago

“Love this product but I find your prices slightly higher than the shops”

Helpful Report

Posted 2 years ago

Hi Shirley, Thank you for your feedback. Unfortunately, we don't have any control over what shops price their stock at however we do offer multibuy deals that are a very good offer. If you have any queries then please don’t hesitate to get in touch. Best wishes, Bleu @ OK Vape

Posted 2 years ago

“All went well.Great service and quick delivery.”

Helpful Report

Posted 2 years ago

Hi John, Thank you for taking the time to share your experience. Please don’t hesitate to reach out if we can be of any assistance. Best wishes, Bleu @ OK Vape

Posted 2 years ago

“Great service!”

Helpful Report

Posted 2 years ago

Hi Vanessa, Thank you for your review! If we can help in any way please reach out. Kind Regards, Bleu

Posted 2 years ago

“Excellent service from ok vapes ,we always order direct, only a few days for delivery an save money compared to shops , would highly recommend”

Helpful Report

Posted 2 years ago

Hi Angela, Thank you so much for sharing your feedback and for taking the time to leave a review. If we can be of any help then please don’t hesitate to reach out to us. Kind regards, Bleu @ OK Vape

Posted 2 years ago

“Received my order, having ordered online, but the package took 24 hours longer to arrive than I was expecting. The products are fine but just a slight delay in delivery.”

Helpful Report

Posted 2 years ago

Hi Eric, I'm very sorry to hear your order took longer than expected to arrive. I can confirm it was despatched on time and collected by Royal Mail, but unfortunately due to the adverse weather, Black Friday and the lead-up to Christmas, I believe the postal services are experiencing some delays in their system. Please note, the Tracked 48 is a time aim, or expectancy, and is not a guarantee. We do have quicker options available as well as DPD, which you choose from at the checkout. For more information, please see here: https://okvape.co.uk/delivery/ Please let us know if we can be of any help. Best wishes, Amber @ OK Vape

Posted 2 years ago

“Appreciate getting them at that price”

Helpful Report

Posted 2 years ago

Hi Irene, We're very glad to hear this, thank you for your positive feedback! Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 2 years ago

“Great as usual, order received on time and great to get a bonus discount.”

Helpful Report

Posted 2 years ago

Hi Alan, Thank you for your positive feedback! Please get in touch if we can assist in any way. Kind Regards, Bleu @ OK Vape

Posted 2 years ago

“Fantastic service Thank you”

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Posted 2 years ago

Hi Patricia, Thank you for sharing your review! If we can be of assistance, then please feel free to get in touch. Kind regards, Bleu @ OK Vape

Posted 2 years ago

“Good timing for delivery though they have reduced the 'kudos rewards' so now losing out on points for money off vouchers despite being a twice a month order”

Helpful Report

Posted 2 years ago

Hi Michelle, Thank you for taking the time to leave a review, we're sorry to hear you're unhappy with the removal of our Kudos points. However, we are still offering multibuy discounts and will have special offers throughout the year. Please don't hesitate to contact us if we can help. Kind regards, Bleu @ OK Vape

Posted 2 years ago

“Following an error with the delivery I contacted your company and it was sorted and the missing items were received within 2 days. Excellent service.”

Helpful Report

Posted 2 years ago

Hi Ian, We're so happy this got sorted for you promptly! Thank you so much for sharing your feedback and for taking the time to leave a review. If we can be of any help then please don’t hesitate to reach out to us. Kind regards, Bleu @ OK Vape

Posted 2 years ago

OK Vape is rated 4.8 based on 7,443 reviews