OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 7,070 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy always fast delivery”

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Posted 7 years ago

“Very happy with the medium menthal refills but the low are not good.”

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Posted 7 years ago

“Easy ordering and prompt delivery. Excellent service 👍”

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Posted 7 years ago

“Quick service posted out so well pleased with it”

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Posted 7 years ago

“Easy to order and swift delivery”

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Posted 7 years ago

“Great product, fast delivery with no hassle”

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Posted 7 years ago

“Ordered from Bangkok to be delivered to my uk home. Lady's in office very helpful excellent service.”

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Posted 7 years ago

“Excellent products and excellent service from start to finish. Keep it up guys.”

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Posted 7 years ago

“A few months ago I wrote to express disappointment that a new battery I had purchased from you was not charging/holding a charge. Bearing in mind that for the past 5 years I have spent thousands of pounds on your products, either from ASDA or directly via the website, I would have expected you to replace it but instead you sent me some prepaid mail stamps and asked me to send the battery for testing....Writing a letter of explanation, providing and envelope and going to post it too you was more hassle than it was worth so I just bought another new battery. Not good customer relations if you ask me. In addition, I have noted a VERY marked difference in the last batch of refills I purchased (20 refills)....For years I would use one or two refills per day but in this latest batch I have been CONSISTENTLY having to use at least 5! Seems that either your quality control is amiss or you are deliberately reducing the life of the refills in order to increase sales...Having used your product exclusively for 5+ years I am now considering trying other manufacturers”

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Posted 7 years ago

Hello John, I'm sorry to hear that you have been disappointed in our products and services recently. As we do take all customer feedback seriously I will be contacting you directly so this can be discussed further and we can resolve any issues that you are having. Kind Regards, Chelsea

Posted 7 years ago

“Ordering online is easy, delivery is fast and at £4,50 a pack I'm happy. Would have given 5 star but sometimes the refills don't seem to last like they used too.”

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Posted 7 years ago

“Excellent service, ordered and delivered within a few days, will be ordering again.”

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Posted 7 years ago

“Always quick to arrive. Have had not a problem at all to date. Would and do recommend.”

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Posted 7 years ago

“Very quick delivery and good value for money, also has reward points that save you money.”

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Posted 7 years ago

“Fast service”

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Posted 7 years ago

“I have tried other ecig refills. Ok vape are much better than any others. Great flavour. An excellent company.”

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Posted 7 years ago

“Easy order, prompt delivery - what more could one ask for. Thank you to the OK Vape team.”

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Posted 7 years ago

“Service and products are very good”

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Posted 7 years ago

“Always a fast and trustworthy service”

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Posted 7 years ago

“Always good sevice”

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Posted 7 years ago

“great product and quick delivery”

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Posted 7 years ago

OK Vape is rated 4.8 based on 7,070 reviews