OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,951 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

Write Your review

Tell us how OK Vape made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately this time the order I actually made, wasn't dispatched for some reason, only a battery that I'd ordered alongside, plus some free promotional ecig tips & batteries to replace ones with faulty screw threads. I'd ordered to arrive before going away & parcel didn't arrive until the day after I'd left. I've returned home to find the actual multipack order I'd made with OK, hadn't actually been sent! Customer service were helpful & friendly as always, hence still receiving 3 stars. I'm sure there's a simple reason for this error & I expect to be able to score 5 stars again in the future, hopefully. Thanks to Customer Service & I hope my order arrives very soon.”

Helpful Report

Posted 2 years ago

Dear Maria, Thank you for your review and feedback. We are sorry again to hear of the issues you encountered with receiving your order, but glad to hear we were of help when it was needed. I can confirm the missing items have been sent and is in Royal Mail's system 😊 If you have any other questions or concerns, please don't hesitate to reach out. Thank you, Amber @ OK Vape

Posted 2 years ago

“I thought this vape cig was lifelike to real cigarettes. Not my experience at all. No Vape/smoke effect at all. Disappointing.”

Helpful Report

Posted 2 years ago

Hi Alison, Thank you for sharing feedback, we are very sorry to hear your experience with the cigalike vape wasn't as expected. Please could you get in contact with us so we can take some further information on the cigalike battery to see if we can help? Thank you, Amber @ OK Vape

Posted 2 years ago

“Always quick delivery. Normally next day. Very competitively priced.”

Helpful Report

Posted 2 years ago

Hi Lindsey, Thanks for your review, we're glad to hear your orders arrive in good time! Please let us know if there is anything we can help with. Kind regards, Amber @ OK Vape

Posted 2 years ago

“Been using ok e-cigs for many years. I did go back to cigarettes for about 18 months but returned to e-cigs at Christmas. Nice easy website to use and find the product you require. Always delivered on time and the order correct.”

Helpful Report

Posted 2 years ago

Hi David, Thank you so much for sharing your experience with us! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 2 years ago

“Always easy to order what I need.great points for money off next time and fast delivery”

Helpful Report

Posted 2 years ago

Hi Matthew, Thank you for your review! Please get in touch if there is anything we can help with. Kind regards, Amber @ OK Vape

Posted 2 years ago

“Having smoked cigarettes for over 25yrs I am so impressed with OK vape and myself. Now on month 3 cigarette free. Very easy to order and prompt delivery.”

Helpful Report

Posted 2 years ago

Hi Amada, Thank you so much for sharing and congratulations, that is an amazing achievement! If we can be of any help at all then please don't hesitate to get in touch. Best wishes, Amber @ OK Vape

Posted 2 years ago

“Great service "Does exactly what it says on the tin" Superb”

Helpful Report

Posted 2 years ago

Hi Val, Thank you so much for your review, we're delighted to hear this! Kind regards, Amber @ OK Vape

Posted 2 years ago

“It is and quick to make a order”

Helpful Report

Posted 2 years ago

Hi Julie, Thank you for sharing your experience with ordering from us! Please let us know if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 2 years ago

“GREAT PRODUCT GREAT SERVICE”

Helpful Report

Posted 2 years ago

Hi Ginny, Thank you so much for your review! If we can be of any help then please get in touch. Best wishes, Amber @ OK Vape

Posted 2 years ago

“Perfect as always”

Helpful Report

Posted 2 years ago

Hi Jacqui, Thank you for your review, we're delighted to hear this! If we can be of any assistance then please let us know. Kind regards, Amber @ OK Vape

Posted 2 years ago

“Very efficient service”

Helpful Report

Posted 2 years ago

Hi Sandra, Thank you so much for your review! Please let us know if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 2 years ago

“Excellent service but I got medium vapes and there is few that don't work”

Helpful Report

Posted 2 years ago

Hi William, Thank you very much for your review. We're really sorry to hear that you have recently received some refills that don't appear to be working. We maintain strict quality control measures and experience a very low returns rate, nevertheless we of course value all feedback. I will email you directly so we can take some further information ad help to resolve this. Kind regards, Amber @ OK Vape

Posted 2 years ago

“Fantastic service always prompt with delivery always very happy 😊”

Helpful Report

Posted 2 years ago

Hi Miranda, Thank you so much for your glowing review! If we can be of any help then please get in touch. Best wishes, Amber @ OK Vape

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

Hi Rosemarie, Thank you so much for your review! Best wishes, Amber @ OK Vape

Posted 2 years ago

“Very fast dispatch thanks”

Helpful Report

Posted 2 years ago

Hey there, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 2 years ago

“I usually order Ok Vape cartridges from Health and Care, but my last order with them was delayed in the post so I ordered 5 packets directly with Ok Vape to tide me over whilst that was sorted. These arrived in good time, but I was surprised at how much more expensive they are to buy directly from the supplier than from a third party retailer. My advice to fellow Ok Vapers is to shop around.”

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you for your review and feedback. If we can be of any help then please get in touch. Best wishes, Amber @ OK Vape

Posted 2 years ago

“Bought 12 x Vape e liquid, Methol Ice. Easy to order, fair price, arrived promptly and tastes good.”

Helpful Report

Posted 2 years ago

Hi Elisabeth, Thank you so much for sharing your experience with ordering from us! Please don't hesitate to reach out if we can help at all. Best wishes, Amber @ OK Vape

Posted 2 years ago

“Excellent service would definitely recommend this company”

Helpful Report

Posted 2 years ago

Hey there, Thank you so much for your glowing review! If we an be of any assistance then please let us know. Best wishes, Amber @ OK Vape

Posted 2 years ago

“Great service and products”

Helpful Report

Posted 2 years ago

Hi Angela, Thank you for your review, we're glad to hear your like our products! Best wishes, Amber @ OK Vape

Posted 2 years ago

“Very good service, prompt delivery, well priced”

Helpful Report

Posted 2 years ago

Hi Janet, We're delighted to hear this feedback - thank you for your review! If we can help at all then please let us know. Best wishes, Amber @ OK Vape

Posted 2 years ago

OK Vape is rated 4.8 based on 6,951 reviews