OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,994 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always pleasant to deal over the phone”

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Posted 5 years ago

“Really quick delivery highly recommended”

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Posted 5 years ago

“Very happy with product, and the quick arrival.”

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Posted 5 years ago

“Contacted Ok vape as one of my batteries arrived slightly damaged, a new battery arrived within 3 days no questions asked. Very happy customer.”

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Posted 5 years ago

“Very quick delivery and superb customer service”

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Posted 5 years ago

“Great experience ! Ordering is easy fast delivery and price is right to”

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Posted 5 years ago

“Always the same flavour. Always on time thats why I use them only now”

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Posted 5 years ago

“I hate the flavour. Totally disgusting compared to the discontinued Nicocig menthol flavour. Was hard to find something I could use longterm. I should have bought more when I had the chance. This 'take over' is totally gross in my opinion.”

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Posted 5 years ago

Hi Anna, Thank you for taking the time to leave us a review. Please note that we are in no way affiliated with Nicocig and are an entirely separate company. We are, however, really sorry to hear that you didn't like our menthol flavour refills. We have two different flavour options for menthol; our Tobacco Menthol and our standard Menthol refills. If it is our Tobacco Menthol flavour you've tried, we would certainly recommend trying our standard menthol as many customer's have found this to be a satisfying alternative to the discontinued Nicocig brand. If we can be of any further help at all then please don't hesitate to contact us. Kind Regards, Alice @ OK Vape

Posted 5 years ago

“Ever since i started using these never once craved a cigarette that is a year and a half now.”

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Posted 5 years ago

“Ask me again after Christmas, depends if my order is delivered on time. Last order was 6 days late.”

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Posted 5 years ago

Hi Phil, We're really sorry that your order took longer than expected to arrive. Please be assured that we are still processing and dispatching orders as normal however, over the Christmas period there were some areas of the UK affected by delays with Royal Mail due to parcel volume and effects of Coronavirus. We apologise sincerely if this meant your delivery was delayed and hope that your next order arrived promptly. If we can be of any help then please don't hesitate to contact us directly.

Posted 5 years ago

“Good product and quick delivery”

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Posted 5 years ago

“Absolutely shocking delivery service would not waste my time trying to order online,”

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Posted 5 years ago

Hi There, Apologies you're disappointed with our delivery service. We offer a free delivery service and dispatch all orders placed before 2pm the same day. Unfortunately we are reliant on Royal Mail who have been experiencing some delays recently. We have introduced a full tracked DPD Next Day service for a small fee. I've sent you a private message to try to help you further.

Posted 5 years ago

“Good value excellent delivery”

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Posted 5 years ago

“Fast delivery unsure why pal pay has know stopped”

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Posted 5 years ago

We apologise that you are no longer able to pay by PayPal on our website. Unfortunately PayPal have withdrawn their payment services for companies selling vaping products, so we have had no choice but to remove this as a payment option. Please be assured that we maintain the highest levels of security on our website and our payment provider, Opayo is fully PCI DSS compliant and regularly audited for security. We have also now made it possible to save cards to your account so that it's as quick and easy as possible for our customers to place their orders. If there is anything else we can help with at all or you have any questions, please don't hesitate to get in touch.

Posted 5 years ago

“Very happy with purchases from Vape, have been using this service for two years now.”

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Posted 5 years ago

“Always good service will be ordering again”

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Posted 5 years ago

“Excellent product”

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Posted 5 years ago

“Very prompt delivery”

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Posted 5 years ago

“I find these satisfying and affordable”

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Posted 5 years ago

“Really good e cig been using menthol for years”

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Posted 5 years ago

OK Vape is rated 4.8 based on 6,994 reviews