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OK Vape Reviews

4.8 Rating 7,318 Reviews
94 %
of reviewers recommend OK Vape
Company Reviews Product Reviews
4,412
 Metrics Info
4.8
Based on 7,318 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read OK Vape Reviews

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

Write Your review

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Anonymous
Verified Buyer
“Great customer service and the extra high refills in tobacco flavour are fantastic. Highly recommend!”
Helpful Report
Posted 4 years ago
Angela W
Verified Buyer
“Excellent service as always”
Helpful Report
Posted 4 years ago
Allister M
Verified Buyer
“As ever a pain free operation from ordering to paying, receiving and vaping! Very professional and great credit is given to OK Vape. Well done and many thanks indeed.”
Helpful Report
Posted 4 years ago
JANET T
Verified Buyer
“Quick delivery”
Helpful Report
Posted 4 years ago
Hazel W
Verified Buyer
“I bought okvape about 2 weeks ago and so far it's great. I'm down from 15 cigs a day 2 between 1 and 3. Even got my husband using one too. The service is fast and easy best vape I've tried.”
Helpful Report
Posted 4 years ago
Sue
Verified Reviewer
“I regularly order through OK Vape, very easy online ordering process, good range of products everything I need and order arrives the next day. Altogether, an excellent service I highly recommend this company. Thank you OK Vape staff 😊”
Helpful Report
Posted 4 years ago
Emma C
Verified Buyer
“Really speedy delivery every time would recommend”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“brilliant service, great deals and excellent product will definitely use again and so easy to use”
Helpful Report
Posted 4 years ago
Brian J
Verified Buyer
“Excellent prompt response to query resolved kindly”
Helpful Report
Posted 4 years ago
D P
Verified Buyer
“Great service, my order arrived within the stated delivery time.”
Helpful Report
Posted 4 years ago
Scott B
Verified Buyer
“Super delivery”
Helpful Report
Posted 4 years ago
Peter G
Verified Buyer
“Very impressed, fast delivery and service”
Helpful Report
Posted 4 years ago
Andy K
Verified Buyer
“I was surprised to have only received one battery on my order this time as you have always sent me two every time I buy a bulk order”
Helpful Report
Posted 4 years ago
Hi Andy, We have recently changed our multibuy offers on the refills so that they no longer come with any batteries by default, but all multibuys now offer a cheaper price per pack on the refills. This was in response to customers not always wishing to receive a spare battery whilst still getting a great deal on our refills. To simplify the multibuys we now offer the option to add one battery to any multibuy at a reduced price. The multibuy that you purchased was cheaper than what you had paid previously as the price of the refills on the 50 pack has gone from £4.50 to £4.40 per pack. I hope that this clears it up but you can find out more on this blog post: https://okvape.co.uk/blog/news/new-cigalike-multibuy-deals/ or on the product page where you purchased your multibuy. Please don't hesitate to get in touch with us if you have any questions.
Posted 4 years ago
Deborah S
Verified Buyer
“Really really good value for money. Easy and quick order service. Prompt delivery.Very happy”
Helpful Report
Posted 4 years ago
Linda M
Verified Buyer
“Brilliant service but sadly these filters make me cough they weren't that nice to be honest”
Helpful Report
Posted 4 years ago
Happy C
Verified Reviewer
“Fantastic customer service. I had a slight issue with an order and OK VAPE were incredibly quick and responsive . 10 out of 10. The Cigalike itself is fantastic and the Tabacco flavour is better than I thought it would or could be. You get a familiar mouth and throat feel and am really pleased I decided to try it! Since starting using it, I have not smoked a cigarette- I’m only days into it but as a life long smoker that’s a huge result, as the Nicorette inhaler although ok.. I was still craving and having to smoke a cigarette in between. Thanks OK VAPE and customer care department. Can’t recommend this company highly enough from the experience I’ve had so far!”
Helpful Report
Posted 4 years ago
Ann G
Verified Buyer
“Would be really good if you could get better inhale from it, found this quite difficult.”
Helpful Report
Posted 4 years ago
Hi Ann, Please don't hesitate to get in touch with us directly so that we can help and advise you on the specific product you are using. Kind Regards, Alice @ OK Vape
Posted 4 years ago
Linda D
Verified Buyer
“Easy to buy from and quick delivery”
Helpful Report
Posted 4 years ago
Nicholas S
Verified Buyer
“All good,on my first order I had a duff battery ,I called and next day it’s been replaced immensely,so I would recommend this place”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Not happy with free battery no longer being supplied when you purchase 4 packs of refills.Also last two purchases have taken a week to arrive instead of two days previously but unaware if this is due to Royal Mail or OK Vape. Without free battery I may return to purchasing from Asda instead as no wait for delivery then and was the only reason I switched to buying direct from OK Vape in the first place.”
Helpful Report
Posted 4 years ago
Hi there, We have recently changed our multibuy offers on the refills so that they no longer come with any batteries by default. However, all our multibuys now offer a cheaper price per pack on the refills. This was in response to customers not always wishing to receive a spare battery whilst still getting a great deal on our refills. The pack sizes have changed slightly but it now costs just £4.50 more to get five packets of refills instead of 4, with even lower prices on larger pack sizes. You can find out more about our new multibuys on this blog post: https://okvape.co.uk/blog/news/new-cigalike-multibuy-deals/ Regarding your deliveries, we are sorry to hear that you have experienced slower delivery times than normal. We dispatch all orders received before 2pm Mon-Fri and 10am Saturday the same day but once the order has left us, the delivery is in the hands of Royal Mail and they do not offer any guarantees on the service that we use in order to offer free delivery to our customers. We send a large number of orders via Royal Mail and, although there are occasional delays, the service is usually very prompt so we hope that you will not experience any more issues with this. If you do notice that the service does not improve, please do get in contact with us and we will escalate a complaint to Royal Mail. If we can be of any help or you have any questions then please don't hesitate to contact us directly. Kind Regards, The OK Vape Team
Posted 4 years ago
OK Vape is rated 4.8 based on 7,318 reviews
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