OK Vape Reviews

4.8 Rating 7,458 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,458 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using ok vape for a few years and am always totally satisfied with the products and the excellent service. Highly recommend both!”

Helpful Report

Posted 3 years ago

Hi there, Thank you so much for taking the time to leave us a review - we're really glad to hear your are enjoying the products! If there is anything we can help with then please let us know. 😊 Best wishes, Amber @ OK Vape

Posted 3 years ago

“Ok vape provide a good service with next day delivery products of good quality thanks”

Helpful Report

Posted 3 years ago

Hi Mike, Thank you so much for your review! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Very easy ordering. Dispatched very quickly. A pleasure to do business with. Thank you.”

Helpful Report

Posted 3 years ago

Hi Kenneth, We're really glad to read this, thank you for taking the time and leaving your wonderful review 😊 If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Always good service. 👍”

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Posted 3 years ago

Hi Richard, Thank you for your review! We're really glad you're happy with the service. If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Very good, delivered on time. No problems .”

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Posted 3 years ago

Hi Patricia, Thank you for taking the time to leave a review! Please don't hesitate to get in touch if we can be of any help. Best wishes, Amber @ OK Vape

Posted 3 years ago

“A very smooth inhale, just lacks some of the Menthol flavourings.”

Helpful Report

Posted 3 years ago

Hi Jessica, Thank you for your review! We are grateful that you took the time to send feedback about our product, and will be sure to pass this on :) If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Great service”

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Posted 3 years ago

Hi Ronan, Thank you for leaving a review! If we can be of any help then please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

“GOOD HONEST COMPANY. MY ITEMS WENT MISSING IN POSTAL STRIKE AND THEY REPLACED THEM WITHOUT ANY FUSS. I COULD HAVE BEEN LYING. I WAS NOT BUT THEY TOOK THE COST OF A REPLACEMENT SET WITH NO WHINGING. SO VERY GOOD HONEST COMPANY I RECOMMEND THEM”

Helpful Report

Posted 3 years ago

Hi Lee, Thank you for your review! We're sorry again for the issue with your original delivery - upon tracking and due to our policy, we could see it still hadn't moved and as it had passed our 10 day policy, we were more than happy to send you a replacement 😊 Thank you again, for your patience, understanding and kind words! If we can be of any other help then please let us know! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Good”

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Posted 3 years ago

Hi Dilip, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Quick delivery and easy to order, the discount I had was a great bonus. Will definitely be ordering from you again.”

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Posted 3 years ago

Hi Hayley, We're really glad to hear this - thank you for taking the time to leave a review! If we can be of any help then please don't hesitate to contact us. Best Wishes, Amber @ OK Vape

Posted 3 years ago

“Great service and very quick to reply to messages!”

Helpful Report

Posted 3 years ago

Hi Sarah, Thank you for your lovely review! Please don't hesitate to get back in touch if we can help further. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Great product, excellent service. 5*”

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Posted 3 years ago

Hey there, Thank you for your lovely review! Amber @ OK Vape

Posted 3 years ago

“I haven’t received my order yet”

Helpful Report

Posted 3 years ago

Hi Vivienne, I'm sorry to hear that your order is taking longer to arrive than expected. Unfortunately, we are reliant on external postal services and the ongoing Royal Mail strikes and larger volumes of mail over the festive period have caused disruptions to their services. I can confirm that your order has been dispatched and is currently in Royal Mail's system, so should be delivered soon. We thank you for your patience and understanding. Best wishes, Amber @ OK Vape

Posted 3 years ago

“All was delivered, but it took a while. That could be due to delivery service. Thanks”

Helpful Report

Posted 3 years ago

Hi Alexandra, Thank you for your review. We apologise for the delay in delivery, we are reliant on external postal services and the Royal Mail strikes and larger volumes of mail over the festive season have caused disruptions to their services. We thank you for your patience and understanding. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Brilliant company but maybe stop using royal mail OKs over a week late on delivery”

Helpful Report

Posted 3 years ago

Hi John, Many thanks for your review. We're really sorry to hear your order took longer than usual to arrive, unfortunately the delivery times were affected during the strikes. We do also offer DPD as an alternative, low cost option. Please don't hesitate to get back in touch if we can be of any help. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Good quality products prompt service value for money.”

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Posted 3 years ago

Hi Tim, Thank you for taking the time and leaving a review 😊 Best wishes, Amber @ OK Vape

Posted 3 years ago

“Great company to order from with a good range of flavours and products that are not over priced ....delivery is usually quick unless royal mail are on strike but orders always gets to my address so very satisfied indeed”

Helpful Report

Posted 3 years ago

Hi Kerrie, Thank you so much for your lovely review! We're really glad to hear your happy with our products and service😊 If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Fast delivery, great juse”

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Posted 3 years ago

Hi John, Thank you so much for your review! Please let us know if we can be of any assistance. Amber @ OK Vape

Posted 3 years ago

“Would be lost with out my vape the service is great too 10\10”

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Posted 3 years ago

Hi Anne, We really appreciate your lovely feedback - thank you for the review! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Bought from these for a while never had a problem excellent service quick delivery and fantastic company”

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Posted 3 years ago

Hi Andrea, Thank you so much for your lovely review! We're really glad to read this :) If there is anything we can help with, please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

OK Vape is rated 4.8 based on 7,458 reviews