Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,975 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,975 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy booking process although I Thought I was booking direct with the hotel”

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Posted 8 years ago

“Easy to use and lots of choices”

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Posted 8 years ago

“Easy site to move around . Good descriptions of hotels with useful reviews advice supplied on booking restaurant and what local things to see and do.”

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Posted 8 years ago

“I have now booked several times with you, I find it very easy and the hotels have been very good”

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Posted 8 years ago

“Easy to use clear instructions”

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Posted 8 years ago

“Range of hotels in many areas and special luxury offers”

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Posted 8 years ago

“We approached the company through a Telegraph advert. We received courteous service and a booking was made without difficulty”

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Posted 8 years ago

“Booked me into the hotel of my choice”

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Posted 8 years ago

“Fairly easy to use website for booking”

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Posted 8 years ago

“Great location staff attentive food very good”

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Posted 8 years ago

“Good to talk to someone rather than going through the email.”

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Posted 8 years ago

“Booked a surprise 25th anniversary present for husband, and found offer good value for money.”

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Posted 8 years ago

“Good but failed to send a confirmation email of my booking”

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Posted 8 years ago

I have looked into your reservation and can see that confirmation was emailed to the address you provided shortly after the booking was made. This was to a hotmail account which can occasionally result in the email being sent to a spam folder. We are open 7 days a week until 10 pm and the reservations team is always happy to re-send your confirmation should it not be received.. I do hope you enjoyed your stay.

Posted 8 years ago

“Because offpeakluxury had availability at a lot of hotels. Hotels I'd already tried to book directly! Got a better deal with offpeakluxury as well. Really pleased.”

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Posted 8 years ago

“Good information”

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Posted 8 years ago

“The sales service was very good”

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Posted 8 years ago

“Good prompt service and fast replies”

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Posted 8 years ago

“The young lady that took our booking was very good but the after service lacked communication with your staff.”

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Posted 8 years ago

With this particular booking, due to it being one of our smaller hotels, it was necessary to check availability before we were able to confirm the reservation. This was carried out and we were informed by the hotel that they only had one room remaining, which was of a different room type to that included in our package. The hotel kindly held the room whilst they looked into a possible discount. We informed you that the room had been held and then confirmed the booking for you to ensure it was in place whilst waiting to hear back from the hotel. Unfortunately they were not able to offer a discount which you understood may be the case. We do hope you enjoyed your stay.

Posted 8 years ago

“This is the second occasion we have booked a weekend break through Offpeakluxury for a friend’s get-together in the Cotswolds and we were not disappointed by their service in recommending an excellent hotel at good value for money.”

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Posted 8 years ago

“At last you have stopped charging a debit card fee when this is done on line, but suddenly there is a booking fee of £36 for four people, which to my mind is a new charge, so not sure how we are any better off!!!”

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Posted 8 years ago

Offpeakluxury.com is rated 4.8 based on 5,975 reviews