Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.76

4.8 Rating 6,183 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,183 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent friendly service. Thank you. I have used off peak luxury several times now.”

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Posted 1 year ago

“As ever polite , efficient and professional.”

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Posted 1 year ago

“I rang and spoke with Paula who was excellent and made the process very easy.”

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Posted 1 year ago

“Efficient and friendly”

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Posted 1 year ago

“All good thanks”

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Posted 1 year ago

“A very user friendly website, simple to find the hotel required with straightforward forms to complete the booking. Quick confirmation and email arriving shortly afterwards with full details. I would recommend.”

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Posted 1 year ago

“Very easy to get details and options of hotels, the service from the staff was excellent and efficient”

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Posted 1 year ago

“All staff spoken to very helpful and made bookung easy”

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Posted 1 year ago

“Had á wonderful conversation and more wonderful results, we were helpless and they saved us, highly recommend”

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Posted 1 year ago

“Easy from start to finish no problems at all”

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Posted 1 year ago

“All very good but have changed their policy. I understand cancelling at last minute but if you are genuinely ill you cannot change the date of stay! And lose your money!!”

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Posted 1 year ago

Hi Gillian, Some of our packages do state that they're non-refundable and non-amendable, however we do always approach the hotel to ask for alternative dates where we can in these emergency instances. Further to this, if a customer needs to cancel within our cancellation period, they'll either incur a 25% cancellation charge or can choose to be sent a voucher for the full price of their break which can be used within 12 months - if you were poorly or did need to cancel in the event of an emergency, we'll always try to find a way for you to reschedule your break with us. Hope this helps! Hannah

Posted 1 year ago

“Straightforward system to use and quick responses.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very helpful and friendly lady confirmed this booking for me.”

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Posted 1 year ago

“Quick response to my call, courteous manner , efficient and thorough.”

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Posted 1 year ago

“Very helpful staff took my call and booked my 2 night break. Would use again.”

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Posted 1 year ago

“Great variety of quality hotels all over the country. I have been to many, all have been good to excellent and have been back to many of them for return visits.”

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Posted 1 year ago

“A positive experience it was easy to use the website”

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Posted 1 year ago

“Excellent! Especially as I had to alter my dates almost straight away, which proved to be no problem”

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Posted 1 year ago

“Good on detail and prompt call back as the booking was progressed. Polite and efficient.”

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Posted 1 year ago

Offpeakluxury.com is rated 4.8 based on 6,183 reviews