Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,854 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,854 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good offers easy to use booking system”

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Posted 1 year ago

“Very pleasant lady who took all my request details and very promptly called back to confirm the booking. Thank you. 😊”

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Posted 1 year ago

“Very efficient”

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Posted 1 year ago

“Looked for a hotel online. Found one and booked it. Not hard to do.”

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Posted 1 year ago

“So easy to book, and reliable information about the hotel and location”

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Posted 1 year ago

“Lovely to speak to a real person who understood exactly what I was looking for and the right price. I was also pleased not to be ‘upsold’ although the hotel in question was trying it on. Very efficient with emails and follow up phone calls. I felt in efficient safe hands which is worth a lot in these days of scams.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I recently booked a few days in Laveham via a your website. Unfortunately the confirmation sent to me no details of what I have booked for etc dates, only that I'd booked a something via the website. This resulted in a lot of confusion regarding dates etc. I think there is room for a lot of improvement.”

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Posted 1 year ago

Thank you for your review, although it is disappointing to receive 2 stars. We have checked the confirmation sent to you immediately after the booking was made and all the information regarding your booking is there. It is 3 pages long, so it is necessary for you to scroll down to see all the package details. Kind regards Off Peak Luxury

Posted 1 year ago

“Staff are always happy and helpful, will aways use Off Peak Luxury to book trips away.”

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Posted 1 year ago

“The team are very efficient and extremely quick to respond. I received a great service from Toni and Mary.”

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Posted 1 year ago

“Very efficient and quick”

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Posted 1 year ago

“Very easy to book and lots of good value deals.Have yet to visit our hotel but all good so far”

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Posted 1 year ago

“Encountered a few issues paying with credit card. Good service and prompt feedback sorted all issues and our accommodation is booked.”

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Posted 1 year ago

“Easy website with clear description of what is included in the package put together at a hotel we had looked at booking direct. Prompt email confirmation”

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Posted 1 year ago

“Very efficient and helpful lady. Explained very well my options”

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Posted 1 year ago

“Excellent booking process. Just hope our stay matches the booking process!”

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Posted 1 year ago

“Very , Very helpfull”

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Posted 1 year ago

“Call handler had a friendly personna. She was very efficient and completed the booking on our behalf at hotel.”

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Posted 1 year ago

“Easy to navigate website and good choice of destinations and hotels”

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Posted 1 year ago

“Was dealt with very efficiently over the phone. Didn’t actually get the offer we were looking for but got a very similar one which probably suits us better.”

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Posted 1 year ago

Offpeakluxury.com is rated 4.8 based on 5,854 reviews