The item I ordered was shown in stock but actually wasn't. NS watersports kindly gave me an upgrade with next day delivery. That was on Wednesday. On Friday I queried why it hadn't arrived. And it appeared it was out for delivery and then taken back to the base. No delivery until Monday. And on Sunday, I was asked for a review. So there you have it. I await delivery of a different item to that which I had ordered. Update. The paddle arrived on Monday. It's a beauty. Only loses a star because of the delivery Parcel Force was the carrier who let down North shore.