NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.69

4.7 Rating 1,032 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 1,032 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery of my dry bag and good comms confirming acknowlegment of address change for delivery.”

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Posted 8 years ago

HI Paul, Many thanks for your review. We always try and dispatch goods the same day if possible, and make any changes our customer request Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Very helpful delivered an urgent item and kept me informed every step of the way 10/10 service”

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Posted 8 years ago

HI, Many thanks for your review. We always try and dispatch goods the same day if possible and almost all our deliveries are trackable for peace of mind. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“good advice on a new venture kayaking sea / lakes all assistants keyed up on procedures and equipment”

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Posted 8 years ago

HI Michael, Many thanks for your review. We always try and give helpful, honest advice on all aspects of kayaking and canoeing. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“After Kevin worked his magic to order in a sweet strutter as they didn't have one in stock when I placed the order, I am happy to have returned and successfully placed another faultless order with awesome service and communication. NS are my no.1 for kit every time!”

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Posted 8 years ago

HI Huw, Many thanks for your review. We always try help out whenever we can. :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Fast delivery, great price.”

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Posted 8 years ago

HI, Many thanks for your review. We always try and dispatch goods the same day if possible, and be as competitive as possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Very good product, swift delivery”

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Posted 8 years ago

Hi Clare, Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Quick delivery, great quality bag. Would highly recommend!”

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Posted 8 years ago

Hi Georgina, Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Always support the niche sports retailers....especially when the online service is this good.”

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Posted 8 years ago

Hi Ryan Many thanks for your review. We always try and dispatch goods the same day if possible and any queries or questions please ask! :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Prompt service.Good product.Good price.”

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Posted 8 years ago

Hi Stephen Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Not tried the helmet yet, but am very pleased with the quality. Fits great”

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Posted 8 years ago

Hi Many thanks for your review. Hope the helmet works as well and it fits! :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Great product, great service, fast delivery! Well done guys I'll be back for more!”

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Posted 8 years ago

Hi Ash, Many thanks for your review. We always try and dispatch goods the same day if possible. Welcome back anytime! :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“the speed of delivery, ease of ordering and quality of delivery - options and expectations well managed.”

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Posted 8 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible, make the website very user-friendly and be answer any questions. :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“The shipment has arrived well and is as advertised on the web!”

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Posted 8 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“They answered all my questions and shipped all the way to NZ for me =)”

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Posted 8 years ago

Hi Jess, Many thanks for your review. We ship goods all over the world and any questions please ask :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Product is very well made, will have to see how durable material is over time but pleased so far.”

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Posted 8 years ago

Hi Richard Many thanks for your review. Let me know if you have any problems with the longevity of the product/s. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Kept me in the loop regarding delivery and stock changes on my order. Very competitive prices. Fast delivery.”

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Posted 8 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible and will always offer alternatives or upgrades if the products ordered are no longer available. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Fabulous people to deal with. Very competitive prices. Kept me in the loop regarding delivery and stock. Perfect 5??”

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Posted 8 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible and if not will give you options if we can't supply straight away. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Good product good price arrived a day late and at the wrong address. Still will try them again.”

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Posted 8 years ago

HI David, Many thanks for your review. We always try and dispatch goods the same day if possible, but unfortuately you ordered on a Tuesday when the shop is closed and I sincerely apologize as I looked at the wrong address and sent it to your home instead of the office, we now double check every order to try and stop this happening again. I do hope you will give us another opportuntity. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“I ordered 2 items (sweet rocker + astral rasslers.) Delivery was quick and despite an admin hiccup with the shoes (they had to be returned but that was fully covered by NS Watersports) I couldn't be happier with the customer service I received from Kevin in particular.”

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Posted 8 years ago

HI Tim, Many thanks for your review. We always try and dispatch goods the same day if possible and recifiy any mistakes ASAP Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Purchased a Point 65 Tequila solo kayak, the 3 day delivery held up even though I ordered online on a Saturday. The kayak was delivered damage free and I now have a good stable kayak which I can easily lift and load into my MPV and go out on my own without struggling. I can't rate higher as I have no idea what the customer service is like should you ever have a problem.”

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Posted 8 years ago

NS Watersports is rated 4.7 based on 1,032 reviews