NS Watersports Reviews

Name: NS Watersports
Rating: 4.70

4.7 Rating 1,084 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore Watersports Tees Barrage International White Water CentreTees Barrage WayTees Barrage,
NorthShore Watersports Tees Barrage International White Water CentreTees Barrage WayTees Barrage
TS18 2QW

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NS Watersports 5 star review on 29th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service.Good product.Good price.”

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Posted 9 years ago

Hi Stephen Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Not tried the helmet yet, but am very pleased with the quality. Fits great”

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Posted 9 years ago

Hi Many thanks for your review. Hope the helmet works as well and it fits! :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Great product, great service, fast delivery! Well done guys I'll be back for more!”

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Posted 9 years ago

Hi Ash, Many thanks for your review. We always try and dispatch goods the same day if possible. Welcome back anytime! :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“the speed of delivery, ease of ordering and quality of delivery - options and expectations well managed.”

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Posted 9 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible, make the website very user-friendly and be answer any questions. :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“The shipment has arrived well and is as advertised on the web!”

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Posted 9 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“They answered all my questions and shipped all the way to NZ for me =)”

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Posted 9 years ago

Hi Jess, Many thanks for your review. We ship goods all over the world and any questions please ask :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Product is very well made, will have to see how durable material is over time but pleased so far.”

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Posted 9 years ago

Hi Richard Many thanks for your review. Let me know if you have any problems with the longevity of the product/s. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Kept me in the loop regarding delivery and stock changes on my order. Very competitive prices. Fast delivery.”

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Posted 9 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible and will always offer alternatives or upgrades if the products ordered are no longer available. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Fabulous people to deal with. Very competitive prices. Kept me in the loop regarding delivery and stock. Perfect 5??”

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Posted 9 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible and if not will give you options if we can't supply straight away. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Good product good price arrived a day late and at the wrong address. Still will try them again.”

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Posted 9 years ago

HI David, Many thanks for your review. We always try and dispatch goods the same day if possible, but unfortuately you ordered on a Tuesday when the shop is closed and I sincerely apologize as I looked at the wrong address and sent it to your home instead of the office, we now double check every order to try and stop this happening again. I do hope you will give us another opportuntity. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“I ordered 2 items (sweet rocker + astral rasslers.) Delivery was quick and despite an admin hiccup with the shoes (they had to be returned but that was fully covered by NS Watersports) I couldn't be happier with the customer service I received from Kevin in particular.”

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Posted 9 years ago

HI Tim, Many thanks for your review. We always try and dispatch goods the same day if possible and recifiy any mistakes ASAP Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Purchased a Point 65 Tequila solo kayak, the 3 day delivery held up even though I ordered online on a Saturday. The kayak was delivered damage free and I now have a good stable kayak which I can easily lift and load into my MPV and go out on my own without struggling. I can't rate higher as I have no idea what the customer service is like should you ever have a problem.”

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Posted 9 years ago

“Ordered in the morning it was delivered the next day. Only improvement would be to include the tracking number of the item so I can double check when its gonna be delivered”

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Posted 9 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible, please email if you need the tracking number or if a large item (courier) this is sent automatically via text and email. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Product despatched promptly and exactly as advertised. Very happy Fred”

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Posted 9 years ago

Hi Fred Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Ordered a genuine Windpaddle From NS Watersports, it is awesome, I tried a cheap chinese version of this and this knocks it into a cocked hat, NS didn't have the colour I wanted in stock but they got one and sent it to me within 6 days excellent service thank you!”

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Posted 9 years ago

Hi Richard Many thanks for your review. We always try and keep as many colour options in stock, but if not will advise and will get the goods to the customer ASAP :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“Good service”

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Posted 9 years ago

Hi Raymond, Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 8 years ago

“The kayak wheels are sturdy, don't really fit my two man kayak as the V for the hull is quite acute. I need a much wider version, for my flatter hull, but I think I can make it work with bungees and it's a very good competitive price, so worth sticking with it..”

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Posted 9 years ago

“I am impressed. From the first phone call to delivery, everything was made easy - and competitively priced too. Thank you.”

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Posted 9 years ago

“The kayak I ordered turned out to be out of stock, but as a goodwill gesture I was given an alternative for the same price. Delivery was quick and communication was good.”

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Posted 9 years ago

“Thanks for the opportunity to provide some feedback. nice web site, well organised and good range. Placing the order and making payment was very smooth. I got a mail from you on the day that I ordered it, but nothing since to say that you've packed it, sent it etc. so I don't know where my GGP 153 order is up to. Ebay retailers in HK sending me a $4 USB cable ship sooner and communicate better. By way of comparison, I ordered a pair of rockclimbing shoes from an online retailer also located in the UK, on the same day as I placed my order on the NorthShore watersports site. The shoes were sitting on my doorstep in Australia yesterday (4d) later, and I received shipping information from them within 24h of making my payment. To be clear I wasn't expecting to receive order by now (royal mail to australia is usually 6-12d in my experience), but a mail to let me know that its been sent (or that something is on backorder or whatever) would have been nice.”

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Posted 9 years ago

NS Watersports is rated 4.7 based on 1,084 reviews