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DriveDen Reviews

4.8 Rating 21,332 Reviews
98 %
of reviewers recommend DriveDen
Company Reviews Product Reviews
6,494
 Metrics Info
4.8
Based on 21,332 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Read DriveDen Reviews

About DriveDen:

DriveDen is a leading retailer for the automotive aftermarket specialising in car travel accessories including roof bars, dog guards, roof boxes, car mats, rubber boot liners, bike racks and more.

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Email:

hello@driveden.com

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Svetoslav D
Verified Buyer
“Delivery handled well. Supporting staff are nice polite and reply quickly to any queries.”
Helpful Report
Posted 3 years ago
Mel C
Verified Buyer
“Very good it's not drive dens fault for the Clubman bars”
Helpful Report
Posted 3 years ago
Luci C
Verified Buyer
“Excellent quality product.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service , was informed of delivery window throughout and the product was delivered right on the button. Would use this service again should the need arise.”
Helpful Report
Posted 3 years ago
Sara Q
Verified Buyer
“I couldn't have asked for better service; originally out of stock, I was informed when the product was back available and then as I was on holiday, they held it for me to despatch when it suited me. I was pleasantly surprised at the excellent quality of the fittings and even I could understand the instructions. Husband and I fitted it in an afternoon without any swearing, fighting or requests for divorce. It fits perfectly without any rattle or irritating noises when travelling - and I can leave the parcel shelf in”
Helpful Report
Posted 3 years ago
Peter J
Verified Buyer
“The dog grille cannot be fitted because I can’t get the headrests off despite you saying it was compatible. I’ve emailed a request via your website for help but had no response. My email is pnj132004@yahoo.co.uk”
Helpful Report
Posted 3 years ago
Hi Peter, We did respond to your email - our response was sent on the 6th May at 15:35. To confirm, the listing specifically states that the rear headrests must be removeable for this dog guard to fit - the note is in a red box on the listing, and then is repeated in the full description. Therefore, we do make this very clear for the buyer to check their vehicle prior to purchase - and if the headrests cannot be removed, we offer an adaptor kit that is available to purchase separately. Therefore we do believe that this negative review is very harsh, considering we did respond to the email, and our listing is very clear with the requirements for the item. Within our email on the 6th May we provided a link to the adaptor kit, or we offered a return and refund if this is preferred. Kind regards, DriveDen
Posted 3 years ago
Kim P
Verified Buyer
“Excellent service from DriveDen!! Happy with the purchase of bars, they look great 😁 Unfortunately, the instructions that came with the roof bars were confusing to begin with; no written instructions, just diagrams. However, we managed it eventually! Tracking app with DriveDen was brilliant and delivery was spot on. Thank you DriveDen”
Helpful Report
Posted 3 years ago
Martin W
Verified Buyer
“no problem finding the right bars for my car”
Helpful Report
Posted 3 years ago
Simon C
Verified Buyer
“great service and price. Fitted my GLC perfectly and was delivered the next day. Highly recommended”
Helpful Report
Posted 3 years ago
Lorraine B
Verified Buyer
“I discovered DriveDen after searching online for a dog guard for my Toyota Yaris. Loved the fact that you could check that the item was suitable for the make and model before ordering. Very easy to check and order. Communication was great - I was notified when my order was received, despatched, and who the courier was. It arrived well-packaged and without any damage. I'm delighted with my purchase and would recommend DriveDen to others.”
Helpful Report
Posted 3 years ago
EDDIE G
Verified Buyer
“Good product, excellent price and quick delivery”
Helpful Report
Posted 3 years ago
Terry J
Verified Buyer
“Happy with roof bars, but feel some of the components could of been assembled before dispatch. i feel some people would struggle with having to assemble all of the items. but as i say im quite satisfied with them. they save the bother of installing roof rails and then having to install roof bars. so thankyou very much.”
Helpful Report
Posted 3 years ago
M D
Verified Buyer
“Deliver was fairly quick although needed two attempts. So far so good.”
Helpful Report
Posted 3 years ago
Leanne M
Verified Buyer
“Excellent product really nice finish delivered on time five star service”
Helpful Report
Posted 3 years ago
CHRIS A
Verified Buyer
“Roof rails ordered which was very easy.Arrived on time considering May being full of bank holidays.Instructions to assemble and fix could have done with being better explained and larger print but nevertheless everything went ok.”
Helpful Report
Posted 3 years ago
Elizabeth E
Verified Buyer
“The store ask me to change my review for something different but what can I say if the product did arrive within the expected time, the quality of this product is very scratchy for being new, if you want a different review then I want a discount for the product that came with many scratches, after that I can say that the store cares about its customers.”
Helpful Report
Posted 3 years ago
Simon R
Verified Buyer
“Great! Easy to order, best price, delivered quickly with no issues at all. I would reccomend using driveden for their better than fair prices and good service 👍”
Helpful Report
Posted 3 years ago
Richard P
Verified Buyer
“Always fast service and cheaper than most other places. Drive den is my go to when I need something for my car. Breat customer service as well. Highly recommend”
Helpful Report
Posted 3 years ago
Clive
Verified Reviewer
“Wanted rubber car mats for new Q5 , they were out of stock so clicked the button "Email me when in stock" and they did exactly that - ordered the mats arrived in 2 days (DHL) - great quality product - this the the 3rd time I have placed an order with Driveden - have never had a problem with delivery and the quality has been great on all the orders”
Helpful Report
Posted 3 years ago
Martin J
Verified Buyer
“Very good service excellent product couldn't have been happier highly recommended”
Helpful Report
Posted 3 years ago
DriveDen is rated 4.8 based on 21,332 reviews
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