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DriveDen Reviews

4.8 Rating 21,332 Reviews
98 %
of reviewers recommend DriveDen
Company Reviews Product Reviews
6,494
 Metrics Info
4.8
Based on 21,332 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Read DriveDen Reviews

About DriveDen:

DriveDen is a leading retailer for the automotive aftermarket specialising in car travel accessories including roof bars, dog guards, roof boxes, car mats, rubber boot liners, bike racks and more.

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Email:

hello@driveden.com

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Rob P
Verified Buyer
“DriveDen were great. The problem was the goods were “dropped off” at the wrong address. When I enquired it was left to me to try to find the door it was delivered to. After searching all around my neighbourhood I found my parcel still outside and thoroughly soaked. The old lady living at the house knew nothing about the parcel and it had just been left there. Very poor service by the courier”
Helpful Report
Posted 2 years ago
H Rob. Really sorry to hear of the issue with your delivery. We have reported this to the courier and raised an official complaint. Please contact us directly before your next order for a discount. Apologies once more. Kind regards.
Posted 2 years ago
Neil A
Verified Buyer
“Good value for money product. Arrived in a timely fashion.”
Helpful Report
Posted 2 years ago
GARY H
Verified Buyer
“Great service”
Helpful Report
Posted 2 years ago
Stephen S
Verified Buyer
“Well happy with these roof bars, will definitely buy from these guys again. 10/10”
Helpful Report
Posted 2 years ago
Nicola A
Unverified Reviewer
“Honest, punctual, excellent communication. Thorough and tidy. Very useful information and demonstration provided. Highly recommended.”
Helpful Report
Posted 2 years ago
Angus M
Verified Buyer
“Bought a RoofRail Feet kit - there was some initial disappointment as it was not the complete parts needed as I expected. Driveden covered the cost of shipping of the additional components required which improved my experience.”
Helpful Report
Posted 2 years ago
Hi Angus. As with all Thule sets, this is usually comprised of 3 interchangeable components. We feel that once you contacted us, we helped you to find the correct components and also refunded your delivery fee as a gesture of goodwill. Kind regards.
Posted 2 years ago
Mark E
Verified Buyer
“Great customer service. Front wipers blades fitted perectly and were a doddle to fit. The rear wiper blade however, although the correct part according to Bosch, had a different connection than the existing one. Emailed Driveden and had a response the same day. Although Rob and Matt were unable to resolve the issue, through no fault of their own, they initially offered to accept the return for a full refund and then informed me they had refunded the item which I could keep without returning. 5* customer service”
Helpful Report
Posted 2 years ago
Andrew B
Verified Buyer
“We bought a VW TROC boot protector for one third of the cost of the VW one. The quality and fit are fantastic and the fast delivery and service second to none Thank you”
Helpful Report
Posted 2 years ago
Jonathan M
Verified Buyer
“Excellent item and brilliant. Will definately use again.”
Helpful Report
Posted 2 years ago
Douglas A
Verified Buyer
“Ordered what I needed at a fair price and the delivery was quick and hassle free , would use again.”
Helpful Report
Posted 2 years ago
Nigel C
Verified Buyer
“Very easy to order, very good price & fits the car perfectly, what more do you need.”
Helpful Report
Posted 2 years ago
EWAN H
Verified Buyer
“Good quality, good fit and thick.”
Helpful Report
Posted 2 years ago
Gary M
Verified Buyer
“Customer service experience was excellent.”
Helpful Report
Posted 2 years ago
Robert M
Verified Buyer
“My rack arrived on time and fitted perfectly. Servicevouldn't get any better.”
Helpful Report
Posted 2 years ago
Chris S
Verified Buyer
“Had issues when paying via web site was unable to pay via credit card tried different devices ended up doing via PayPal”
Helpful Report
Posted 2 years ago
ANDREW W
Verified Buyer
“Ordered rubber matts and boot liner for the Skoda Enyaq and they arrived very quick and well packaged. Quality is very good but due to delays at Skoda I'm still waiting delivery of my car and not tried or fitted the matts as of yet”
Helpful Report
Posted 2 years ago
Michael D
Verified Buyer
“Arrived very quickly after ordering, 48 hours. Driver's mat not quite a correct shape when compared with the original Toyota mat, but not different enough to worry about. They seem very good quality so am pleased with the purchase.”
Helpful Report
Posted 2 years ago
Alif M
Verified Buyer
“Excellent service. Very good product.”
Helpful Report
Posted 2 years ago
Richard R
Verified Buyer
“I ordered it. The correct part arrived. Perfecto !!!”
Helpful Report
Posted 2 years ago
Paul H
Verified Buyer
“Fantastic, fast delivery, well packed.”
Helpful Report
Posted 2 years ago
DriveDen is rated 4.8 based on 21,332 reviews
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