“Ordered and paid online last week .
Was supposed to be delivered within 3 days .
Item not dispatched after a week .
Contacted customer service to ask for refund .
Email acknowledged telling me they will inquire and come back to me .
Eventually got refunded .”
Hi Nicolas,
I am sorry to learn your air fryer got delayed in transit. I can see my colleague replied to your initial mail yesterday morning & I have followed up this morning to confirm a refund has been processed in lieu.
Best,
Andy
“I had a great experience with this company. The staff were extremely helpful and I’m delighted with the Rega turntable and speakers that I purchased.”