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NorthernRunner.com Reviews

4.9 Rating 13,408 Reviews
99 %
of reviewers recommend NorthernRunner.com
4.9
Based on 13,408 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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NorthernRunner.com 5 star review on 1st August 2025
Nina Killick
NorthernRunner.com 5 star review on 25th July 2025
Jennifer Harding-Kirk
NorthernRunner.com 5 star review on 25th July 2025
Jennifer Harding-Kirk
NorthernRunner.com 5 star review on 13th June 2025
Elizabeth Mallett
NorthernRunner.com 5 star review on 25th May 2025
Anne Youngman
NorthernRunner.com 5 star review on 17th May 2025
Furkan Arshad
NorthernRunner.com 5 star review on 26th April 2025
Kevin Ball
171
Anonymous
Anonymous  // 01/01/2019
Ordered some running shoes online, easy to do and they came within a few days
Helpful Report
Posted 8 years ago
Order tracking very good and standard delivery received ahead of time.
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Posted 8 years ago
Goods arrived quickly and as described.No problems. Good value for money.
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Posted 8 years ago
stock a wide variety of running shoes.
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Posted 8 years ago
Good quality shoes
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Posted 8 years ago
Northern runner seem to stock shoes that are hard to find elsewhere. Delivery was a little slow but the website is well designed and easy to use.
Helpful Report
Posted 8 years ago
Gloves arrived on time and were well made
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Posted 8 years ago
Socks came three days before shoes but all good fit well as expected happy customer
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Posted 8 years ago
Helou everyone. Running shoes came good, but for the future I buy about half a number greater. Thank you and I wish all the best Gabriel.
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Posted 8 years ago
Free, quick delivery.
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Posted 8 years ago
Able to have informative e-mail conversation regarding most appropriate shoe
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Posted 8 years ago
shoes came on time and in perfect condition. Thank you
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Posted 8 years ago
Quick delivery of new trainers.
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Posted 8 years ago
Great products, competive prices.
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Posted 8 years ago
Service was as expected so all good. I will use again
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Posted 8 years ago
Efficient and good service and delivery time
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Posted 8 years ago
Easy to order on a good website. Good price and very quick delivery. And there is a shop to fall back on. If I need it. Everything to like!
Helpful Report
Posted 8 years ago
if you can directly send to Brunei even good
Helpful Report
Posted 8 years ago
Inov8 X-Talon 190. Lowest price on UK web for brand. Bought these as spring/summer/autumn outdoor camp footwear, to do local tasks, etc, alternative relief to mountain hiking boots, with enough arch-support and light on backpack load (weight 190g). Ordered in a half-size too, so close fit as required. Breathable upper membrane, vibramisque lowers with cleat like grips, good for uneven trails. Not yet tested, but so far so good. Very happy with product, its availability, order price and delivery. Would recommend this company. Thanks.
Helpful Report
Posted 9 years ago
I ordered a pair of Mountain Bear Ground Control fell shoes from Northern Runner. My usual rule of thumb is to order half a size up for running shoes as opposed to ordinary shoes. The order was delivered within four days. However the shoes were clearly still too small. I rang and explained that I'd need a bigger size again - a full size bigger than my normal shoe. The shop was perfectly accomodating and I received the second pair very shortly after returning the first. The service was very friendly and if I have a quibble it's that I had to pay for the return of the first pair, which was nearly five pound for recorded delivery. For the record I took the shoes out to one of my normal runs in the Pennines at the weekend and they were fantastic to wear. I normally wear Inov8 Mudclaws and these had pretty much the same grip and were if anything even more comfortable. I would definitely shop at Northern Runner again.
Helpful Report
Posted 9 years ago
NorthernRunner.com is rated 4.9 based on 13,408 reviews