Norfolk Stairlifts Reviews

Name: Norfolk Stairlifts
Address: Unit 2 Ironside Way, Hingham, Norfolk
Rating: 4.94

4.9 Rating 322 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

Metrics

4.9

Based on 322 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 24th December 2024

Sam Williamson Re Mrs Wood

Norfolk Stairlifts 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

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“they were very efficient and very helpful in finding out the the best stairlift for us to have. The fitter was very quick and clean and made sure we could operate it properly before he left We would certainly recommend them to other people who needs a stairlift R.S.CRICKMore”

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Posted 10 months ago

“Fitted very quickly by excellent person. I’m very happy with the stairlift and with the people at Norfolk stairlifts that helped me”

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Posted 11 months ago

“Norfolk stairlifts did a great job from first phone contact to complete installation. Everything left very tidy. Very professional. Would highly recommend. Mike and Vera”

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Posted 11 months ago

“We found Norfolk Stairlifts to be a very friendly company firm, with good aftercare. Having a showroom, where we could try out which stairlift suited our needs, was very helpful. We would certainly recommend them. J Page.”

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Posted 11 months ago

“No high-pressure salesmen. All members of the 'team' were customer focused, courteous and the epitome of professionalism. Special mention must be made of our stairlift engineer, Steve, what a superb craftsman. A firm with a 'can-do' attitude.”

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Posted 1 year ago

“Installed promptly and done very quickly with no mess and a minimum of noise. Has worked faultlessly since. Much impressed. Thank you.”

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Posted 1 year ago

“Very pleased from start to finish with Norfolk Stairlifts and the people were very helpful.”

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Posted 1 year ago

“We are delighted with the stair lift . All the staff were extremely pleasant and helpful.”

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Posted 1 year ago

“Norfolk Stairlifts was recommended to us by a family friend. Richard from the Sales team came to do the survey and was very friendly, professional and informative and invited us to view the stairlifts in action at their showroom. We attended that same afternoon and were again most impressed and decided to proceed with ordering the Ergo platinum stairlift we had tried at the showroom. Richard advised us it could be supplied and fitted the following week. Barry, the installing engineer came just seven days later and arrived on time. Once again we were most impressed by his friendly approach and professionallism . The installation was completed in approximately four hours without any problems and Barry took care to give us all the information and instructions on operating the stairlift. We have had it for a week and have found it to be a real asset and both we, and our family, now feel much more secure and safe about negotiating the stairs. We cannot fault the whole process from start to finish - completed in just seven days - and our dealings with both Richard and Barry . We can thoroughly recommend Norfolk Stairlifts.”

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Posted 1 year ago

“Very easy and straight forward to organise. Survey took place on Wednesday and fitted the following Monday. Couldn’t ask for better. Mum very used to the stairlift now and gives her ease of access, independence and me peace of mind! All staff very helpful and made the process smooth. Would definitely recommend.”

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Posted 1 year ago

“I was looking for a local company to supply and fit a stairlift, I contacted Norfolk Stairlifts and was guided in my choice and was offered a free survey. Richard was very thourgh and knowledgeable, the stairlift was instaled quickly and neatly and I am very satisfied.”

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Posted 1 year ago

“Thank you for your speedy surveying and then fitting of the stairlift. A very professional and friendly service from start to finish.”

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Posted 1 year ago

“I was was very happy with your service. You and your fitters were very helpful and polite.”

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Posted 1 year ago

“I am very pleased with my new stairlift and now feel very confident to go up and down stairs alone. Richard was excellent on the assessment visit and Barry was equally excellent on installation day. I would highly recommend Norfolk Stairlifts to anyone.”

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Posted 1 year ago

“Five is not enough. Couldn't have been better.”

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Posted 1 year ago

“Very quick service,my son phoned your office on the Friday.He spoke to Richard who arranged to visit and measure up the following Tuesday.Sam came and fitted and explained the workings in the Thursday.brilliant service from start to finish,I would highly recommend your company to anyone.Many thanks Pam.”

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Posted 1 year ago

“I am very pleased with my stairlift, now I am used to the flying sensation. Excellent service and pleasant personnel. Cat not frightened of lift, so can still come up to bed if she chooses. All local friends have been in to inspect it and I have given the contact details to a local lady who has problems with her stairs.”

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Posted 1 year ago

“We're very pleased indeed with our stairlift. Sam Scott was our first introduction to Norfolk Stairlifts at Hingham and made a very good impression on us. He then surveyed our property and a couple of weeks later made the actual fitting. We couldn't be more impressed and pleased by his work.”

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Posted 1 year ago

“Very professional in all aspects of planning, supplying and fitting. Thank you.”

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Posted 1 year ago

“The chairlift is performing very well. We haven't had any faults. It's quite and comfortable. Most important it's relieved our anxiety when going downstairs.”

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Posted 1 year ago

Norfolk Stairlifts is rated 4.9 based on 322 reviews