NordicTrack UK Reviews

Name: NordicTrack UK
Address: 1 Westgate Court Silkwood Park, Silkwood Park, wakefield, United Kingdom
Rating: 4.50

4.5 Rating 3,647 Reviews

89 %

of reviewers recommend NordicTrack UK

Company Reviews

Metrics

Info

4.5

Based on 3,647 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01924 964150

Email:

sales@nordictrack.co.uk

Location:

1 Westgate Court Silkwood Park,
Silkwood Park,
wakefield
United Kingdom
WF5 9TT

NordicTrack UK 5 star review on 19th November 2018

Peter Mills

NordicTrack UK 5 star review on 15th October 2017

ALASDAIR FYFE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Machine good Delivery on time Perfect when weather is bad outside”

Helpful Report

Posted 7 years ago

“Instructions not perfectly clear and takes time to build but quality seems good. Getting used to programs”

Helpful Report

Posted 7 years ago

“Good points... Great build quality. Easy to put together. Clear Instructions. Music is great. iFit is a good idea and on the whole it works well. Plenty of workouts and content, either on iFit or on the machine itself. Like the video workouts and the trails. Bad points... Had to take a door off to get it into the room. Just a little too wide for standard UK door. Fan can't be positioned. Browser doesn't work. Map screen crashes and reloads. Maps are not smooth - very jerky. Sometimes logs me out without warning. Wifi not always reliable even when signal is strong and broadband connection is good. Software needs some work but has potential. Overall... I'm very pleased with the treadmill and would still have bought it even with the negative points described.”

Helpful Report

Posted 7 years ago

“I had good communication with the company and they were most helpful. I was nearly put off, of buying this machine as there was a bad review on you tube, but I am pleased I went ahead and purchased. Improvements I would of liked in hindsight are connectivity to zwift or a similar app, think if you can connect with others whilst exercising, it would make the exercise less tedious and more competitive. Also the depth of the seat, the back curvature of support pushes you more forward, but it is not over compensated by giving the extra depth in the seat, so I do have to adjust myself now and again and sit back, stopping myself from edging off the seat whilst riding. (however this may not occur once I have been cycling a few more months and my rear is relatively smaller) Apart from that all good, like the fan added benefit and nice smooth ride. (Took about and hour to put together, good clear instructions, did have to go up two flight s of stairs though and very heavy at one end, so needed a strong person to carry the heavy end )”

Helpful Report

Posted 7 years ago

“Good workout capabilities”

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Posted 7 years ago

“The first delivery of my indoor cycle had to be sent back because the box was water damaged (due to delivery company), but the customer service was excellent when I rang up and a replacement delivery happened within a few days. The bike seems very good so far overall, but the 'readability' of the control keys is not good. There is no back light to the keys so they need to be in a brighter text colour (the screen is very bright).”

Helpful Report

Posted 7 years ago

“Losing weight”

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Posted 7 years ago

“Just got this up and running so far it’s just what we wanted easy to use although we did have to get someone to assemble for us.”

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Posted 7 years ago

“Unfortunately my Nordic hasn't been delivered yet due to delivery company only realising my delivery was a 3 man delivery so they cancelled on the day of delivery”

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Posted 7 years ago

“Love this Space Saver SE7i. It was very easy to put together and very easy to use. I have used it most days since I got it. The stride length is only 18ins, but that is not an issue for me as I am 5'8" tall. It is big so ensure you have the space. Very efficient and friendly sales staff. I have been using cross trainer circuits from YouTube on my iPad, so see no value in paying for IFit. My only criticisms are 1) the fact that it cannot be connected to any Bluetooth device but the ifit. 2) HR monitor is only via the fixed handles. 3) The black plastic covers could be a better fit on the upper half of the trainer.”

Helpful Report

Posted 7 years ago

“Good quality, features and quiet”

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Posted 7 years ago

“Good customers service and quick response”

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Posted 7 years ago

“Good solid machine that I have been using for two years now.”

Helpful Report

Posted 7 years ago

“Not that easy to assemble but the effort was worth it. The only disappointment is the inability to obtain the RPM on the control console instead of speed.”

Helpful Report

Posted 7 years ago

“I ordered an iFit membership [including module] it arrived in 2 days and it works”

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Posted 8 years ago

“Good build quality and a wide range of programs to suit all levels of fitness.”

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Posted 8 years ago

Hello Christopher, Thank you for your honest and positive review. I'm glad to hear you are happy with the machine you have purchased! If you require any assistance or have any questions please feel free to get in touch with ourselves via email or telephone.

Posted 8 years ago

“Delivery communication was great, and arrived within the 2 hour window as promised. I opted for ground floor delivery, planning to decant individual parts upstairs separately. Even then, the running board/motor assembly is still a 2 person lift. I couldn't fault the assembly instructions, although additional spanners were required. Registration for warranty was not possible as the link provided would only allow a USA or Mexico address. One of the features I liked when ordering was the integral fan, however it is fixed, not adjustable. That would be my only real fault with my C990. There is room for a design improvement here, making the fan direction adjustable, perhaps just like a car fan with a simple adjustable grill. All told, I am pleased with my purchase, and have even got my wife into the habit of using it as it is so easy to use and stow in the storage position.”

Helpful Report

Posted 8 years ago

Hello Mr Brownlee, Thank you very much for your honest and positive review! I'm hoping in the near future that they do change that the fan can be moved to change the direction matching hte preference of the customer. Hope you are still enjoying your machine.

Posted 8 years ago

“Very happy, easy to put together. Just arrived today. Will start using it tomorrow. Thanks”

Helpful Report

Posted 8 years ago

Hello, its Josh from NordicTrack. Thank you for your review. Very pleased to hear that the assembly went went with your new machine and I hope you enjoy your machine!

Posted 8 years ago

“Good elliptical, but returning for a different model as didn't have a fan as advertised. Customer services very good and helpful with arranging collection of machine.”

Helpful Report

Posted 8 years ago

Hello Deborah, its Josh from NordicTrack. Thank you for your review. I do apologise for the confusion in relation to the product specifications. I'm glad we could get this resolved and I'm hoping you are enjoying your machine!

Posted 8 years ago

“Ordering process easy and precise. Delivery on time”

Helpful Report

Posted 8 years ago

NordicTrack UK is rated 4.5 based on 3,647 reviews