NordicTrack UK Reviews

Name: NordicTrack UK
Address: 1 Westgate Court Silkwood Park, Silkwood Park, wakefield, United Kingdom
Rating: 4.50

4.5 Rating 3,659 Reviews

89 %

of reviewers recommend NordicTrack UK

Company Reviews

Metrics

Info

4.5

Based on 3,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01924 964150

Email:

sales@nordictrack.co.uk

Location:

1 Westgate Court Silkwood Park,
Silkwood Park,
wakefield
United Kingdom
WF5 9TT

NordicTrack UK 5 star review on 19th November 2018

Peter Mills

NordicTrack UK 5 star review on 15th October 2017

ALASDAIR FYFE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant bit of kit all turned up on time! Please make sure the fitters are familiar with the assembly of the machine as they done well only had to make a few adjustments ie tightening things up but generally pleased”

Helpful Report

Posted 9 years ago

Hello Gary, its Josh from NordicTrack. Thank you for your review and I'm glad you are pleased with your brand new item! With the delivery teams, they are trained with a variety of our products however there are times with our newer products they are quite unfamilliar with but I'm glad the installation was successful. Hope you are still enjoying your machine.

Posted 8 years ago

“Hi I have a T23.0 Very happy with the product and performance/ look etc. But the noise from treadmill bounce is excessive for a £1,500 treadmill There's nothing in the manual - how can I cure this?”

Helpful Report

Posted 9 years ago

Hello Nick, its Josh from NordicTrack. Thank you for your review and your order. May I ask have you spoke to our customer services in relation to this? As they will be glad to assist with any cushioning issues you may have with your machine. You can contact them at 03301231045 or at CSUK@iconeurope.com.

Posted 8 years ago

“Item still not delivered and cannot write a review...”

Helpful Report

Posted 9 years ago

Hi, It seems that your product was delivered the day after you left this review! We're sorry the delivery lagged past your expectations. We'd love to know what you think of the product, so if you are able to update this review we would really appreciate it! Thanks

Posted 9 years ago

“The treadmill broke and the speed and after sales was extremely poor. Fixed now (replaced) but I'm worried if anything goes wrong I would have to endure the same again! Very disappointed.”

Helpful Report

Posted 9 years ago

Hello David, its Josh from NordicTrack. Thank you for your review and I'm sorry to hear that the first item you ordered had a fault. I'm glad our customer services were able to rectify the fault with a brand new item. I hope you are enjoying your new machine and feel free to contact our customer services of any further issues, queries or concerns.

Posted 8 years ago

“Bought a NordicTrack treadmill with iFit capability. Treadmill motor blew up on first session, but was repaired in 2 weeks. Putting that aside as bad luck I stradtes to use the treadmill and have done so regularly. However, user problems with the iFit capability have not been resolved through iFit customer service - which is total and utter garbage . Even on the official forum, the service is openly mocked by members given that nobody ever seems to have had a satisfactory response to a query. So in effect, the iFit functionality is a fancy, but ultimately useless add on. I have a treadmill that I use regularly - but it could be any brand - certainly don't have the features I was sold in the brochure. A little bit sad really because it could be so much better.....”

Helpful Report

Posted 9 years ago

Hello Graham, its Josh from NordicTrack. I'm sorry to hear about your disappointment with iFit. I cannot comment in regards to any reviews or comments made by any other users however we are always here to help at NordicTrack with any iFit queries or concerns. I hope you are enjoying your machine.

Posted 8 years ago

“I also have a fitbit and i thinkbthe app on the fitbit is much better ifit has more us based food producted for counting calories. Which not so good for uk products also there is not barcode reader Needs to be more like the fitbit app interface”

Helpful Report

Posted 9 years ago

Hello Mr Villiers, its Josh from Nordictrack. Thank you for your honest review. I have taken account of your feedback and I understand what you mean. As the iFit was recently launched when this review was taken there were still updates needed to made to the iFit wearables app which includes foods. I cannot comment on any of the fitbits interface.

Posted 8 years ago

NordicTrack UK is rated 4.5 based on 3,659 reviews