Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Nöa and Nani Reviews

4.3 Rating 1,512 Reviews

84 %

of reviewers recommend Nöa and Nani

Company Reviews

Product Reviews

4.3

Based on 1,512 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Nöa and Nani Review Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

Nöa and Nani 4 star review on 17th April 2024

Nöa and Nani 5 star review on 16th April 2024

Nöa and Nani 5 star review on 16th April 2024

Nöa and Nani 5 star review on 16th April 2024

Nöa and Nani 5 star review on 16th April 2024

Joanne Franklin

Nöa and Nani 5 star review on 9th April 2024

Nöa and Nani 5 star review on 8th April 2024

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's 1st time we deal with this website, it's a little bit confusing, at the beginning, I wanted a full bed (Dorset&Trundle), and the exact correct size for the mattresses, I ordered by mistake 2 spacesaver Trundle, without Dorset, thinking they were mattresses, and 1 trundle for astrid, thinking it was the Dorset, anyways, the delivery was very quick, they say it's gonna be delivered between 7-15days, it comes next day, so we were very happy and excited for the new bed, as my kids were sleeping in mattresses, in the floor, when we mounted the items, we found out that, both items were trundles, without Dorset, (just to let you know the slats are 15, not 12, and you will need 2-4 extra screws), and 1 of the items (the trundle for astrid), was missing, we never received it, we only recieved the slats, it's been lost with driver on the way, and on top of that, the item was out of stock, they couldn't send another one, however, it's very hard to talk with them, as they only have email, and no other ways to contact with them, like phone or chat, and on top of that, they answer you in 2 days, anyways, after this huge understanding and mistake, and long days and time waiting, we finally could fix this problem, we order the correct items (Dorset and 2 correct mattresses sizes 1 for Dorset, and 1 for trundle), also delivery was so quick, they come at next day, and they arrange a courier for us, to take the items we order by mistake, and they return as the money quickly, between 5-10 days, we leave the trundles at the floor, with old mattresses and duvets, so kids doesn't sleep on the floor, till the correct items we order arrived, then we dismount 1 of the trundles, put it back on original boxes, and the courier take them, the trundle was very easy to mount, it didn't take long, but the Dorset was a little bit harder, it takes longer, but at the end, after all this problem and misunderstanding, were very glad we could fix it, and they're really been very nicely and very helpful, and we're very happy with the items, and mattresses they're really very comfy, we really recommend this website, and for sure we're gonna used it back on the future.”

Posted 4 months ago

“It's 1st time we deal with this website, it's a little bit confusing, at the beginning, I wanted a full bed (Dorset&Trundle), and the exact correct size for the mattresses, I ordered by mistake 2 spacesaver Trundle, without Dorset, thinking they were mattresses, and 1 trundle for astrid, thinking it was the Dorset, anyways, the delivery was very quick, they say it's gonna be delivered between 7-15days, it comes next day, so we were very happy and excited for the new bed, as my kids were sleeping in mattresses, in the floor, when we mounted the items, we found out that, both items were trundles, without Dorset, (just to let you know the slats are 15, not 12, and you will need 2-4 extra screws), and 1 of the items (the trundle for astrid), was missing, we never received it, we only recieved the slats, it's been lost with driver on the way, and on top of that, the item was out of stock, they couldn't send another one, however, it's very hard to talk with them, as they only have email, and no other ways to contact with them, like phone or chat, and on top of that, they answer you in 2 days, anyways, after this huge understanding and mistake, and long days and time waiting, we finally could fix this problem, we order the correct items (Dorset and 2 correct mattresses sizes 1 for Dorset, and 1 for trundle), also delivery was so quick, they come at next day, and they arrange a courier for us, to take the items we order by mistake, and they return as the money quickly, between 5-10 days, we leave the trundles at the floor, with old mattresses and duvets, so kids doesn't sleep on the floor, till the correct items we order arrived, then we dismount 1 of the trundles, put it back on original boxes, and the courier take them, the trundle was very easy to mount, it didn't take long, but the Dorset was a little bit harder, it takes longer, but at the end, after all this problem and misunderstanding, were very glad we could fix it, and they're really been very nicely and very helpful, and we're very happy with the items, and mattresses they're really very comfy, we really recommend this website, and for sure we're gonna used it back on the future.”

Posted 4 months ago

“Very very sturdy made except the cardboard at the back was a bit thin. Ours actually had a crack, sent to CS but no response . Should have saved 5% , been waiting for the discount code for long……”

Posted 4 months ago

“I have not received this item and can not get on touch with anyone”

Posted 4 months ago

“Hello is no come my order only the sticks y buy one trundle bed please If you can tell me what happened with my order thank you!”

Posted 4 months ago

“Unfortunately no fixings for slats and still trying to resolve this issue a week later !”

Posted 4 months ago

“Haven't received my order despite having emailed six times over a nine day period. Shockingly bad (infact nonexistent) customer service”

Posted 4 months ago

“This is a Christmas present and is currently still in the box, all aspects of the sale including delivery was first class”

Posted 5 months ago

“Great tree bed for my kids”

Posted 5 months ago

“Sent the bed with wrong parts. Unable to speak to anyone over the phone because they ‘don’t have access to a phone’. Still one week after the replacement was sent and still not arrived. Takes a day for them to respond via email. They say they have sent another part but no tracking information available or has been given yet. Very poor customer service. My son is currently having to sleep on the floor.”

Posted 5 months ago

“The mattress is great, but at 14cm I’ve been unable to find a fitted sheet to fit, so they all crease up as a standard sheet is 30cm depth. The company had no recommendations where to source a sheet that could fit ….”

Posted 5 months ago

“Good delivery.. Nice solid bed and units, very happy with my purchase”

Posted 5 months ago

“Shocking customer service, I wouldn’t recommend ordering from here because if you need to return it’s over £50 to return your item which they don’t state on the website. States “shorty” mattress but doesn’t fit “shorty” beds and you can’t get fitted sheets for it anywhere as it’s such an odd size 🥴🥴🥴- avoid.”

Posted 6 months ago

“I ordered2 of these and received different ones. I’m still awaiting their reply. Not good.”

Posted 6 months ago

“I emailed the company 3 days ago asking for a full refund as I ordered the bed believing it was an adult bed. They still haven’t replied it sent me this review to fill in! Not impressed by their customer service. If you want me to restore my faith in your company, kindly get in touch”

Posted 6 months ago

“Lovely unit, easy to build. Delivery was quick and on time, communications were good. Definitely recommend this unit and the company.”

Posted 6 months ago

“a very solid piece of furniture very well made exactly as described delivery was a bit hit and miss courier turned up with delivery note but no furniture, arrived next day as promised though”

Posted 6 months ago

“I haven’t received my product”

Posted 6 months ago

“Ordered a kids bed and this mattress separately on 20/09 due to be delivered between 27/09 - 04/10. Bed arrived swiftly (26/09), lovely little kids bed no issues with it but no sign of the mattress. Contacted customer support 04/10 and I’m still waiting for an update on the matter to be resolved as of 13/10”

Posted 6 months ago

“Great service, communication and quality very happy”

Posted 6 months ago

«
1
...
2
3
4
5
6
»

Nöa and Nani is rated 4.3 based on 1,512 reviews