“Having bought mostly from main dealers in the past, I can't tell you how much better the service level at NMJ was. Joe was incredibly friendly, not pushy and it felt like he did his absolute best to secure us the best deal. I love my new car, but if I need to change it in the future, NMJ will definitely be my first port of call. Experienced, well-informed and friendly staff for an overall great purchasing experience.”
“Possibly the best experience I've had in purchasing a car! straight forward, no hassle.
Joe was very polite and knowledgeable. I'm a proud owner of a great car at a great price.
NMJ is hands down best dealership I've come across.
Thanks a million guys”
“Just bought a beautiful Mercedes from NMJ Motorhouse - thoroughly professional, pleasant and high speed support from Tony throughout - and I have no hesitation in recommending. Brendan”
“Excellent service from all staff from start to finish. Initial contact made via website and call - as living opposite end of country. Throughout entire process all queries were answered quickly and professionally up to collection of car, thanks to Tony, Nick and Alan for all the help.”
“A pleasure to do business with. Tony was especially helpful and on hand to answer any questions we had. Would highly recommend if you are looking for a quality used car.”
“Had an amazing service from Joe. The car was spot on for what I was looking for. Excellent quality cars all around the forecourt. Almost hard to make a choice. Really flexible and explained everything clearly. Highly recommend”
“Fantastic 1st class service. Joe is extremely professional, friendly and knows his products well. Purchased a number of cars over the years and NMJ Motorhouse exceeds all others. Highly recommendable.”
“Had great service here. It's my second time buying a car from NMJ and I would highly recommend them! Joe has been professional, informative and jolly too. We couldn't be happier. Thanks NMJ and I look forward to our next our next purchase in about two years time!”
“I am an NHS doctor, and confidence in my vehicle is essential for my work and personal life.
My NMJ pre-sale experience was good. 9 relatively minor issues with sub-optimal internal cleanliness and presentation of the car were addressed at my request before I purchase the car.
An electronic fault was noted and reported within a week of purchase- NMJs suggested outcome was not feasible for logical reasons (they wanted a cheaper option for them which would cost me more re: resources), but it took a tense stand off for me to achieve a more workable solution. An awful experience for me to have to go through.
I have serious concerns: with the transparency of NMJs salesmanship (discrepancies in sales patter vs reality of car’s history), NMJ after-sales care (which feels sub-optimal) and queries about the real value of the ‘warranty’ given it takes a tense stand off to achieve a reasonable solution re: the fault I noticed within 7 days of purchase.
I have lost confidence in the credibility of a NMJ , and have had no choice but to get the car independently assessed for electronic and mechanical faults. I am looking into my legal options should more issues be identified. If I could do it again, I would not have bought this car form NMJ- confidence and peace of mind about your care is priceless.
It’s a shame, but I wouldn’t buy from NMJ again, nor recommend this company to anyone.
Confidence in someone or something is priceless.
*I don't expect this review to be featured on the NMJ website- I imagine they will only put up positive ones. But this is a fair, honest and balanced review of my experience. And it's right that NMJ should receive the feedback”
“Michael was friendly and helpful with our purchase of our new car. The whole process was quick and easy and he did everything to make sure the car fitted in our budget.
Overall a really nice experience - I cannot wait to drive my new car!”
“We were given plenty of time to look at the cars without being pestered. When we did need assistance Joe was both helpful and professional. We are very happy to recommend NMJ Motorhouse.”
“Great service from Tony. The car was in excellent condition and overall very pleased. An impressive range of cars on show so will certainly check stock again when the time comes back around.”
“Great, friendly service. Easy to communicate with and explained everything really well. Very happy with the overall experience and swiftness of the whole process.”
