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NMJ Motorhouse Reviews

5.0 Rating 3,106 Reviews
100 %
of reviewers recommend NMJ Motorhouse
5.0
Based on 3,106 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read NMJ Motorhouse Reviews
Anonymous
Anonymous  // 01/01/2019
After purchasing a car from NMJ and leaving a 5 star review 3 weeks ago. It became apparent after 2 days the vehicle I purchased for £15000 was overdue a service by 18mths and a brake fluid change 6mths. The vehicle purchased included a TLC pack which covers service costs, which I cant understand why NMJ had not taken to a Mini dealership prior to selling as this would have involved no cost to them. Today I have taken the vehicle to be serviced to find out there is also 3 manufacturer recalls outstanding that need to be resolved. Now without the car for a couple of days. They also sold me gap insurance on the day of collection and the industry guidelines require them to allow a period of 2 days once they confirm the cost to enable you to look elsewhere. This did not happen. Cancelled the insurance once I realised I can get a better product for almost a third of the price through Martin Lewis website. £130 rather than £360! Whilst I don't believe they set out to deceive people, they are not as professional as they advertise Would you be happy to part with £15000 and find it 18mths overdue 1st service and 6mths brake fluid change including x3 outstanding recalls?Think about it!
Helpful Report
Posted 6 years ago
NMJ Motorhouse is rated 5.0 based on 3,106 reviews