“Strongly recommend buying or selling your car with NMJ. Joe was wonderful. Very helpful, great customer service, and I'm driving away very happy with a beautiful car.”
“Excellent friendly service given to us by Tony, looking forward to driving our new car. Will definitely recommend Tony and NMJ to friends and family.”
“Saw Tony at NMJ Motorhouse- great service, no pressure, answered all our questions. Vehicle was was prepared to a high standard. Had seen 6 other vehicles at other dealers and this was by far the best I had seen. Would definitely recommend and would certainly purchase another vehicle from NMJ again. Thanks Tony!”
“I was recommended to this car dealership by a family member and I was certainly not disappointed by the service that I received. From when I walked into the building to going for a test drive and finally to the point of purchasing the vehicle the gentleman (Tony) was first class. A fantastic experience from start to finish. Thank you”
“I found NMJ through Auto Trader & contacting them couldn't have been easier. Tony has been so helpful throughout & I would happily buy or sell through NMJ again.”
“Disgusting after sales.
They say they pride themselves in professionalism, but we experienced their senior sales director, Nick, have a showdown with us, in their forecourt, when he said ‘I don’t care if you don’t accept it’ - In relation to my objecting to the shoddy job they carried out on our car. Only after asking him to repeat what he said on record, did he realise how obnoxious that was, and agreed with me it fell below standard.
This is the after sales service we got from NMJ after spending £20k with them. My wife left in tears, and in spite of an email to him, and the only other registered sales director, Alan, have not had a single courtesy call apologising for his antagonistic behaviour.”
Dear Antonio,
Having read your review I would like to take this opportunity to publicly apologise for how you and your wife feel you have been treated by us.
Without going into the issues with the car, which I now believe to be fully rectified please accept my apologies on behalf of all of us at NMJ Motorhouse Ltd.
If you look at all our reviews they are all 5* Star and therefore the way your were treated is completely out of keeping with our Company ethics. - Again - we are very sorry.
“Looked at many cars on line, spoke to Robert at NMJ who was really helpful. He arranged for us to have a test drive, abiding by all the necessary Covid protocols. Great professional and friendly service we would thoroughly recommend.”
“Dealt with Michael to buy a BMW 2 series convertible. Very efficient service and pleasant experience. Car was presented perfectly and minor defects were rectified promptly before sale.
very profession and would not hesitate to recommend them.”
“Faultless service from first contact to handover of the car I had bought sight unseen. Was patient while I sold my vehicle and eventually took it as a trade in to make the deal happen. The car I bought was accurately advertised and flawless upon collection. Handover was quick and efficient but all my questions were answered. What can’t all dealers operate like these guys? Fair and honest. Thanks Nick and Michael……”
“We had a fantastic service from Joe.
He stayed late for us to do all the paperwork and all the finance.
very friendly and professional .
Thank you Joe and Nmj.”
“Absolutely excellent service. I cannot fault any of the staff while I purchased my Mini recently. Going from an older car to this meant I had a lot of questions and requests for general information. Nothing was too much trouble for any of the staff :)
I also arranged delivery and the driver was also very helpful too. Very happy customer and I absolutely love my new car :) Thank you!”
“Excellent service, Joe my sales agent has great communication skills and clearly explained all the details regarding the car, he and the NMJ team demonstrated a really great 'how can we help ' attitude that really made me comfortable and at ease.”
