“Had great service here. It's my second time buying a car from NMJ and I would highly recommend them! Joe has been professional, informative and jolly too. We couldn't be happier. Thanks NMJ and I look forward to our next our next purchase in about two years time!”
“I am an NHS doctor, and confidence in my vehicle is essential for my work and personal life.
My NMJ pre-sale experience was good. 9 relatively minor issues with sub-optimal internal cleanliness and presentation of the car were addressed at my request before I purchase the car.
An electronic fault was noted and reported within a week of purchase- NMJs suggested outcome was not feasible for logical reasons (they wanted a cheaper option for them which would cost me more re: resources), but it took a tense stand off for me to achieve a more workable solution. An awful experience for me to have to go through.
I have serious concerns: with the transparency of NMJs salesmanship (discrepancies in sales patter vs reality of car’s history), NMJ after-sales care (which feels sub-optimal) and queries about the real value of the ‘warranty’ given it takes a tense stand off to achieve a reasonable solution re: the fault I noticed within 7 days of purchase.
I have lost confidence in the credibility of a NMJ , and have had no choice but to get the car independently assessed for electronic and mechanical faults. I am looking into my legal options should more issues be identified. If I could do it again, I would not have bought this car form NMJ- confidence and peace of mind about your care is priceless.
It’s a shame, but I wouldn’t buy from NMJ again, nor recommend this company to anyone.
Confidence in someone or something is priceless.
*I don't expect this review to be featured on the NMJ website- I imagine they will only put up positive ones. But this is a fair, honest and balanced review of my experience. And it's right that NMJ should receive the feedback”
“Michael was friendly and helpful with our purchase of our new car. The whole process was quick and easy and he did everything to make sure the car fitted in our budget.
Overall a really nice experience - I cannot wait to drive my new car!”
“We were given plenty of time to look at the cars without being pestered. When we did need assistance Joe was both helpful and professional. We are very happy to recommend NMJ Motorhouse.”
“Great service from Tony. The car was in excellent condition and overall very pleased. An impressive range of cars on show so will certainly check stock again when the time comes back around.”
“Great, friendly service. Easy to communicate with and explained everything really well. Very happy with the overall experience and swiftness of the whole process.”
“We had a great experience purchasing a car from NMJ Motors. Michael was really professional and friendly. Would come back to this garage without doubt. Thank you”
“Michael was a great help, fun to talk to and knows his cars well.
This is the third car we have bought from this garage and would happily recommend them.”
“I would like to say what a wonderful experience purchasing a motor vehicle with NMJ Motors Ltd. The professionalism of the sales team is excellent. I made an initial telephone conversation to Joe the sales rep and within 3 working days I was driving out with the car of my dreams. Purchasing cars from NMJ is one of the easiest and most convenient way to purchase a car. Great cars, great dealership.”
“Tony was very helpful when I came to see and test-drive the car. I went through all the details and he made the purchase very straightforward.
I picked up the car a month later as I wasn't ready to take possession of it, and Joe was ready for a smooth handover.
All-in-all - highly recommended purchase process.”
“Amazing service!Very quick and professional. The sales person was very knowledgeable and had great customer service and sales skills.
All went smooth and can very much recommend this car dealer.”
