I am an NHS doctor, and confidence in my vehicle is essential for my work and personal life. My NMJ pre-sale experience was good. 9 relatively minor issues with sub-optimal internal cleanliness and presentation of the car were addressed at my request before I purchase the car. An electronic fault was noted and reported within a week of purchase- NMJs suggested outcome was not feasible for logical reasons (they wanted a cheaper option for them which would cost me more re: resources), but it took a tense stand off for me to achieve a more workable solution. An awful experience for me to have to go through. 

I have serious concerns: with the transparency of NMJs salesmanship (discrepancies in sales patter vs reality of car’s history), NMJ after-sales care (which feels sub-optimal) and queries about the real value of the ‘warranty’ given it takes a tense stand off to achieve a reasonable solution re: the fault I noticed within 7 days of purchase. I have lost confidence in the credibility of a NMJ , and have had no choice but to get the car independently assessed for electronic and mechanical faults. I am looking into my legal options should more issues be identified. If I could do it again, I would not have bought this car form NMJ- confidence and peace of mind about your care is priceless.
 It’s a shame, but I wouldn’t buy from NMJ again, nor recommend this company to anyone. Confidence in someone or something is priceless. *I don't expect this review to be featured on the NMJ website- I imagine they will only put up positive ones. But this is a fair, honest and balanced review of my experience. And it's right that NMJ should receive the feedback