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Nicholls Online Reviews

4.9 Rating 3,850 Reviews

97 %

of reviewers recommend Nicholls Online

Company Reviews

Product Reviews

4.9

Based on 3,850 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nicholls Online:

Nicholls is a long standing family business, trading since 1925. Our three department stores, based in the beautiful Welsh market towns of Abergavenny, Brecon and Crickhowell, boast an eclectic mix of products - offering menswear, womenswear, country and lifestyle clothing, footwear, jewellery, accessories, furniture, home fragrance and unique, interesting items to inspire you when buying gifts for your loved ones.

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Nicholls Online 5 star review on 3rd January 2024

Nicholls Online 5 star review on 10th October 2023

Nicholls Online 5 star review on 17th March 2023

Nicholls Online 5 star review on 16th January 2023

Valerie M Rothwell

Nicholls Online 5 star review on 16th December 2022

Nicholls Online 5 star review on 11th December 2022

26

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent shopping experience with Nicholls Online. Really good price and super quick delivery. Would highly recommend them. Very pleased 😀”

Posted 5 months ago

“Item received on time well packaged and with discount. So I well happy. Hope husband loves it”

Posted 5 months ago

“I would have given 5 stars to Nicholls online but unfortunately although the delivery was very quick, they sent the wrong boots. I had to re-order and pay for the correct boots a second time plus pay extra for a faster delivery as I needed them urgently. I phoned Nicholls and they were very polite and sent me a free returns label, but it was an inconvenience to have to re-pack and return the boots and wait for my refund, even though it was very prompt once the boots has been receive. Sadly it was a mistake that should never have happened. The box for the boots was clearly marked so whoever packed them should have checked before sending them out. It cost you 2 stars.”

Posted 5 months ago

“So pleased to receive my sheep, which I spotted in your window whilst on a shirt visit to Abergavenny. Didn't have time to stop and buy but delighted to find I could buy on web. And free postage was a bonus!”

Posted 5 months ago

“Brilliant goods delivery excellent”

Posted 5 months ago

“Quick delivery and informed of order status . Will use Again.”

Posted 5 months ago

“A really good purchase & delivery experience.”

Posted 5 months ago

“Very happy with the item sent lovely barbour jumper for my wife for christmas. She is well pleased with it. Good quality and a lovely fit. Thank you.”

Posted 5 months ago

“Thank you Nicholls for processing my order so swiftly and delivering with equal punctuality. I was grateful for the seamless service.”

Posted 5 months ago

“Very prompt and efficient service.”

Posted 5 months ago

“Great service but awful returns .Stuck if you haven't got a printer at home .Very complicated.It involves sending the online label via email to a shop then they can print the label and charge one pound!!!!!”

Posted 5 months ago

“Fabulous service”

Posted 5 months ago

“Excellent service, no problems with my order came quickly .”

Posted 5 months ago

“Products exactly as ordered Prompt delivery and good communication”

Posted 5 months ago

“Well packaged and speedy delivery. Very happy with wellies ordered to.”

Posted 5 months ago

“Great service, the hat was too small but it was replaced no problem. The shops are a gem to visit.”

Posted 5 months ago

“Fabulous, placed on line order delivery very quick absolutely no complaints from me”

Posted 5 months ago

“First class service”

Posted 5 months ago

“Just received my first order from Nicholas Online and very pleased with product and service, many thanks”

Posted 5 months ago

“I am happy to a degree with the tree stand as the wingnuts were rusted and I had to buy WD40 and my husband struggled then to loosen them”

Posted 5 months ago

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Nicholls Online is rated 4.9 based on 3,850 reviews