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Nicholls Online Reviews

4.9 Rating 3,850 Reviews

97 %

of reviewers recommend Nicholls Online

Company Reviews

Product Reviews

4.9

Based on 3,850 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nicholls Online:

Nicholls is a long standing family business, trading since 1925. Our three department stores, based in the beautiful Welsh market towns of Abergavenny, Brecon and Crickhowell, boast an eclectic mix of products - offering menswear, womenswear, country and lifestyle clothing, footwear, jewellery, accessories, furniture, home fragrance and unique, interesting items to inspire you when buying gifts for your loved ones.

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Nicholls Online 5 star review on 3rd January 2024

Nicholls Online 5 star review on 10th October 2023

Nicholls Online 5 star review on 17th March 2023

Nicholls Online 5 star review on 16th January 2023

Valerie M Rothwell

Nicholls Online 5 star review on 16th December 2022

Nicholls Online 5 star review on 11th December 2022

26

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient service”

Posted 2 months ago

“Good service, arrived well packaged. Unfortunately there was a big black mark on the upper right back. I took a risk and tried to remove the mark rather than send it back as the item has sold out everywhere. Fortunately I got rid of the mark but I do think it should have been noticed by whoever packed the item as it was very noticeable. Although you had it on sale Joules had reduced this item to £40, your price was £80 in the sale”

Posted 2 months ago

“My very first purchase from Nicholls. Excellent shop, service and returns experience. The top I bought had part of a heart sewn into the collar and for me it looked a little odd so returned it. Another customer may not have been so bothered by it. I would definitely purchase from Nicholls again.”

Posted 3 months ago

“Very pleased. Items packaged very nicely and delivered on time”

Posted 5 months ago

“The varied selection of clothing is great. I can always find something that suits me and my shape. Delivery was not the best because of the notification times involved. They weren’t slick enough. That said, I received my dress within a few days and am pleased with it. I can’t find how many Nicholls points I have on its web site.”

Posted 9 months ago

“Shoes arrived quite quickly”

Posted 10 months ago

“Fantastic product at a great price. Delivery came earlier than expected. Would have 5stars but the coat was not in a plastic bag nor was there any protective packaging in the delivery box, just seemed a little odd.”

Posted 1 year ago

“On time,well made garments,highly reccomended.”

Posted 1 year ago

“I really like the skirt, it took rather a long time for the package to arrive though.”

Posted 1 year ago

“The hat looks great. It is a Christmas present, however the Christmas wrapping was very disappointing considering the price.”

Posted 1 year ago

“The ordering was just fine however Royal Mail have let you down. The item purchased has not yet arrived (I assume because if the strikes by Royal Mail)”

Posted 1 year ago

“Great website, very quick to deliver. Definitely recommend”

Posted 1 year ago

“Lovely web page very easy to use. Good communication via emails and Web page.”

Posted 1 year ago

“Fast delivery and product was as advertised. Unfortunately had to return as boots were too small, but can’t fault the service. Would recommend and will re-buy the item if it comes back in stock. Lady on the phone was very helpful when stock queries.”

Posted 1 year ago

“Ordered a Barbour gilet delivered very quickly. Free return as too small and considering ongoing postal dispute refunded quickly. Have reordered larger size and has been dispatched. Best price I could find.”

Posted 1 year ago

“Very pleased with purchase, received item on time. Was fairly well packaged. I would have given it 5 stars had the tissue paper it was wrapped in didn't look as if it had been used before. I would purchase from Nicholls online again.”

Posted 1 year ago

“Excellent service”

Posted 1 year ago

“Slightly more expensive than other outlets, however with the initial discount applied the item purchased came in at the same price. Great customer service and attention to detail. Impressed with the packaging - classy box insert.”

Posted 1 year ago

“Pleased with Barbour jacket. Discount code didn't come up initially so sent email and it was then deducted. Good customer service. Quick delivery.”

Posted 1 year ago

“Straightforward website and very happy to receive 5% discount as first time customer. Slightly disappointed that the packaging had crumpled the Holland Cooper top but that may have had more to do with the fabric! speedy delivery as promised.”

Posted 1 year ago

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Nicholls Online is rated 4.9 based on 3,850 reviews