Nicholls Online Reviews

4.86 Rating 2,440 Reviews
96 %
of reviewers recommend Nicholls Online
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Nicholls Online Reviews

About Nicholls Online:

Nicholls is a long standing family business, trading since 1925. Our three department stores, based in the beautiful Welsh market towns of Abergavenny, Brecon and Crickhowell, boast an eclectic mix of products - offering menswear, womenswear, country and lifestyle clothing, footwear, jewellery, accessories, furniture, home fragrance and unique, interesting items to inspire you when buying gifts for your loved ones.


01873 810571



19 High Street

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Nicholls Online 5 star review on 26th September 2017
Molly Mcdade
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Nicholls Online 5 star review on 15th November 2016
alan cain
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Nicholls Online 5 star review on 4th October 2016
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Nicholls Online 5 star review on 19th September 2016
Emma Jones
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Nicholls Online 4 star review on 12th September 2016
Pamela Harris
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Nicholls Online 5 star review on 19th July 2016
Mandy Eldred-Tyler
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Nicholls Online 4 star review on 18th July 2016
Sheila Margaret Clark
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Anonymous  // 01/01/2019
Fantastic product at a brilliant price and delivered within a couple of days. Beautifully presented and packaged. I would definitely recommend Nicholls Online.
Posted 4 hours ago
I placed my order and was advised of the delivery date, There was a revision due to the pandemic, but I was advised quickly. The item arrived well packed as advised. I have been really impressed with the service and will definitely buy from Nicholls again
Posted 2 days ago
Good service and product just as seen on the website.
Posted 3 days ago
Was very impressed with my clogau charm.Was told when was sent out and arrived on time was very impressed by speed.
Posted 3 days ago
I ordered a necklace online on a Sunday evening, the item was delivered early the following Tuesday, excellent service and lovely item, I'm very pleased with the whole service.
Posted 1 week ago
I ordered a Cath kidston unicorn bag in the sale. Excellent price, easy to use website and quick despatch a delivery
Posted 1 week ago
Placed my order with a very nice young gentleman who was very informative and when it arrived last Tuesday it fitted perfectly. I was advised to measure my chest and order the next size down. You can see from the quality of the garment and the stitching why the cost is what it is. You could also order two different sizes if you are not sure and they pay the return postage which I thought was very good. I should have mentioned that I am a caravan club member because I think they give a discount to members. Very pleased. Mr Wheeler.
Posted 1 week ago
Very efficient process from clarity of product offer to order and delivery
Posted 1 week ago
Really great product and the delivery was super fast!
Posted 1 week ago
Very pleased with purchase. Kept informed on delivery. Arrived on good time, all beautifully packed
Posted 1 week ago
First class service, prompt reply to my query, and goods arrived on time
Posted 1 week ago
Excellent service as usual from nicholls
Posted 1 week ago
Great product and bigger than I'd realised - which is a good thing!
Posted 1 week ago
Great and easy to order with, parcel delivered within a couple of days, and emails off Nichols to update me on my order when posted etc.
Just like shopping in the shop, thank you 😊
Posted 1 week ago
Fast postage and easy returns process!!
Posted 2 weeks ago
Good prices, quick delivery and easy returns
Posted 2 weeks ago
Ordered a beautiful locket and it was delivered in 3 days (ordered at weekend) and it was exactly as described. Overall I’m happy with the experience. The only thing I didn’t like that was that the delivery stated 48hr Tracked (which it was) but the dispatch email never included the Royal Mail tracking number. I had to email the online store and ask for it. They did however respond fast and give me the correct tracking number.
Posted 2 weeks ago
Easy to order, prompt delivery and I loved my Barbour jacket!
Posted 2 weeks ago
Excellent service and the product I ordered was as described. I would definitely order with them again
Posted 2 weeks ago
very quick and efficient service very happy would shop again
Posted 2 weeks ago
Nicholls Online is rated 4.86 based on 2,440 reviews