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Nicholls Online Reviews

4.9 Rating 3,850 Reviews

97 %

of reviewers recommend Nicholls Online

Company Reviews

Product Reviews

4.9

Based on 3,850 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nicholls Online:

Nicholls is a long standing family business, trading since 1925. Our three department stores, based in the beautiful Welsh market towns of Abergavenny, Brecon and Crickhowell, boast an eclectic mix of products - offering menswear, womenswear, country and lifestyle clothing, footwear, jewellery, accessories, furniture, home fragrance and unique, interesting items to inspire you when buying gifts for your loved ones.

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Nicholls Online 5 star review on 3rd January 2024

Nicholls Online 5 star review on 10th October 2023

Nicholls Online 5 star review on 17th March 2023

Nicholls Online 5 star review on 16th January 2023

Valerie M Rothwell

Nicholls Online 5 star review on 16th December 2022

Nicholls Online 5 star review on 11th December 2022

26

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 3 GANT women's shirts. They did arrive in tissue paper but none of the standard packaging one would expect. Two of the shirts had obviously been on display and were covered in fluff. The white however was covered in orange dots, almost like a splattering of something? All rather disappointing. Have returned the white for a refund. But have kept the blue and pink.”

Posted 8 months ago

“I ordered a pair of Barbour shorts in the sale, delivery was quick - great service would highly recommend.”

Posted 8 months ago

“Extremely satisfied with the service I received from staff at the store and the warehouse. My purchase wasn't available online but the staff made it possible for me to purchase the item. Staff were friendly, helpful and courteous. A great shopping experience. Many thanks to you all.”

Posted 8 months ago

“First time ordering from this website item as described packaged beautifully quick delivery will order again”

Posted 8 months ago

“Amazing coat. Quick delivery. Very pleased”

Posted 8 months ago

“Great service, boots arrived very quickly and returns are processed the same. I would definitely recommend.”

Posted 8 months ago

“Easy to order quick delivery and lovely sandals”

Posted 9 months ago

“Absolutely delighted with my Barbour jumper, great quality, will highly recommend.”

Posted 9 months ago

“I’m really happy with the Joules raincoat I bought from Nicholls. Great value, quick delivery, and it came carefully wrapped in beautiful tissue paper, which was a nice touch. I’d buy from Nicholls again.”

Posted 9 months ago

“Helpfully directed to it after visiting the Abergavenny store and not finding the size of garment I wanted. The on-line catalogue of sale items was extensive and I found several other things I liked, though not all in my size. I did however find a better price on-line for the garment I was looking for. I received very patient help from a telephonist at NIcholls when I met a snag in producing a return label for one item which I was returning”

Posted 9 months ago

“Very fast postage and a great online price!”

Posted 9 months ago

“Excellent service, my boots were of a high quality as advertised. Easy payment method. Overall very satisfied”

Posted 9 months ago

“Beautiful item from One Hundred Stars. Arrived quickly with Royal Mail tracking”

Posted 9 months ago

“Delivered very quickly and beautifully wrapped up in tissue paper and bubble wrap. The chillys bottle is also beautiful!”

Posted 9 months ago

“I ordered two items but one was not the right size. I called Nicholls Online and spoke to a lovely lady about an exchange. It wasn’t possible due to stock levels but she was very polite and friendly and helpful. I would certainly order from them again.”

Posted 9 months ago

“Easy sight to navigate, found the item I was looking for. Excellent service”

Posted 9 months ago

“This is my first experience of Nicholls on-line and I would have no hesitation in using them again. The delivery and return service is well explained. The item was despatched very quickly and I was kept informed.”

Posted 9 months ago

“Amazing item, super fast delivery. Would highly recommend :)”

Posted 9 months ago

“Good communication with real people giving great customer service. Very pleased with my purchases too.”

Posted 9 months ago

“Very professional service, great comms, excellent price and fast delivery.”

Posted 9 months ago

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Nicholls Online is rated 4.9 based on 3,850 reviews