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Nicholls Online Reviews

4.9 Rating 3,850 Reviews

97 %

of reviewers recommend Nicholls Online

Company Reviews

Product Reviews

4.9

Based on 3,850 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nicholls Online:

Nicholls is a long standing family business, trading since 1925. Our three department stores, based in the beautiful Welsh market towns of Abergavenny, Brecon and Crickhowell, boast an eclectic mix of products - offering menswear, womenswear, country and lifestyle clothing, footwear, jewellery, accessories, furniture, home fragrance and unique, interesting items to inspire you when buying gifts for your loved ones.

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Nicholls Online 5 star review on 3rd January 2024

Nicholls Online 5 star review on 10th October 2023

Nicholls Online 5 star review on 17th March 2023

Nicholls Online 5 star review on 16th January 2023

Valerie M Rothwell

Nicholls Online 5 star review on 16th December 2022

Nicholls Online 5 star review on 11th December 2022

26

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend Nicholas Online - goods sent out quickly, excellent value and, the products that I have received have been of exceptional quality. I will certainly visit this store again.”

Posted 9 months ago

“Speedy delivery, item exactly as expected and was out of stock elsewhere”

Posted 10 months ago

“Order process and customer service very good. Quite slow to arrive but luckily not urgent. On the whole good.”

Posted 10 months ago

“Lovely white stuff item - couldn’t get from white stuff ! Care taken on packaging Thankyou”

Posted 10 months ago

“I had not bought from Nicholls before so I was not 100% sure of the fit of the linen trousers , however they are excellent .”

Posted 10 months ago

“Prompt delivery and wrapped beautifully. Thank you. Fran”

Posted 10 months ago

“The varied selection of clothing is great. I can always find something that suits me and my shape. Delivery was not the best because of the notification times involved. They weren’t slick enough. That said, I received my dress within a few days and am pleased with it. I can’t find how many Nicholls points I have on its web site.”

Posted 10 months ago

“Such great service, amazing brands on offer too! Cannot fault the service provided x”

Posted 10 months ago

“I have never used this company B4 but I was very impressed with their quick service and how my items were packaged. I will definitely use them again in the future”

Posted 10 months ago

“Looks lovely”

Posted 10 months ago

“Shoes arrived quite quickly”

Posted 11 months ago

“Excellent service and speed of delivery,plus a very good price , I will certainly check out your selection of clothes in the future ! Very pleased !!!!”

Posted 11 months ago

“Can not fault the service. Arrived on time, well packaged, clear return note if needed and good price. Will shop again”

Posted 11 months ago

“Excellent service very prompt and great that they use Royal Mail. So no hassles with some delivery companies who dump parcels anywhere. Order nicely packaged.”

Posted 11 months ago

“My order came as it was stated and it was on time. I am a first time customer of Nicholls so I do not know how they will deal with if I have a problem. But so far so good. My order was beautifully wrapped and it came in a box so it was not squashed (it is important as it was a coat). Thank you.”

Posted 11 months ago

“Quick delivery and fantastic product selection”

Posted 11 months ago

“Arrived promptly, well packaged, very pleased with my purchase, would definitely recommend Nicholls online.”

Posted 11 months ago

“Excellent customer service quality goods. Shame about the delivery service”

Posted 1 year ago

“This was my first order with Nicholls Online and I am extremely pleased with the whole process from ordering the item to delivery. First class service and will certainly be placing more orders with them in the near future. Thank you Nicholls Online, it's refreshing to receive such excellent customer service.”

Posted 1 year ago

“Easy website to navigate. Product arrived very quick and was exactly as described and they kept me updated with delivery dates. Would definitely use again 😊”

Posted 1 year ago

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Nicholls Online is rated 4.9 based on 3,850 reviews