Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,754 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

Write Your review

Tell us how Newlenses.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my glasses a bit disappointed about the price. Would recommend as a quick service.”

Helpful Report

Posted 4 years ago

“I bought two pairs of excellent quality glasses for a third of the price of my last pair. The buying process is really easy and delivery was very fast considering the state of the postal service in our current times. I would buy again and highly recommend.”

Helpful Report

Posted 4 years ago

“Very pleased with my new glasses, I found it easy to order, I was kept informed of progress via email and I received my glasses only one week after placing the order. The cost was very reasonable and the quality good, I will definitely be placing another order for a second pair.”

Helpful Report

Posted 4 years ago

“Fantastic, will definitely use this company again.”

Helpful Report

Posted 4 years ago

“Quick service and turnaround. The lens replacement is excellent and a big improvement on my very scratched old ones!”

Helpful Report

Posted 4 years ago

“Very pleased with the service and the new bi-focal lenses I ordered for my existing frames, the process went exactly as per website instructions.”

Helpful Report

Posted 4 years ago

“Excellent friendly and fast service, I couldn't be happier. I will definitely be using this service again. I highly recommend Newlenses.co.uk”

Helpful Report

Posted 4 years ago

“Hi very good service, got my glasses reglazed and was done very quickly and I'm happy with the new varifocal lenses”

Helpful Report

Posted 4 years ago

“Great service. I love my sunglasses, but they weren't prescription lenses, so I always had to wear daily contacts with them. The lenses are large, so I wasn't sure I could get polarized, grey dark lenses. What a transformation for less than £100. Brilliant. Will recommend .”

Helpful Report

Posted 4 years ago

“Excellent service used it for first time due to virus lockdown and was very happy. You don’t make clear at start of process that you can use your own prescription, which is what I wanted.”

Helpful Report

Posted 4 years ago

“Fantastic service! Lenses better than I imagined, great price for scratch resistance and anti reflecting! Will definitely use again. Got the glasses back very quick too”

Helpful Report

Posted 4 years ago

“I would recommend New Lenses. My old frames have been transformed with reading strength lenses. The service was reasonably priced , quickly delivered and communication throughout excellent. Thank you.”

Helpful Report

Posted 4 years ago

“I was struggling with my prescription reactalite varifocal lens. Due to lockdown I couldn't visit my optician. I found Newlenses on line and ordered clear varifocal reglazing. It just took a week between sending my glasses and recieving them back. The new lens are brilliant thank you.”

Helpful Report

Posted 4 years ago

“How customer service should be! Excellent service from beginning to end.”

Helpful Report

Posted 4 years ago

“Brilliant service. Took special care to ask me to clarify what I needed. My frames were a lovely antique pair and an unusual shape. The end result arrived quickly and are perfect. So pleased.”

Helpful Report

Posted 4 years ago

“I have now purchased a set of lenses fitted to an existing frame and a complete set of glasses. Excellent quality both times, very quick turn around and good prices.”

Helpful Report

Posted 4 years ago

“Great quality, price & service with lots of choice. Will be using again instead of high street opticians.”

Helpful Report

Posted 4 years ago

“From my initial enquiry, the whole process was made very easy. I was anxious at first that getting my glasses right remotelyseemed a difficult task, but the process was made very easy. I was notified at every stage and pleasantly surprised at the speed of service.”

Helpful Report

Posted 4 years ago

“pleased with my glasses”

Helpful Report

Posted 4 years ago

“I am delighted with the service and prompt return of my glasses”

Helpful Report

Posted 4 years ago

Newlenses.co.uk is rated 4.8 based on 1,754 reviews