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Newlenses.co.uk Reviews

4.8 Rating 1,769 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,769 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
Quick, quality service, even though I require special lenses that are not normally stock items. Will be returning soon. Prices very reasonable. Highly recommended.
Helpful Report
Posted 6 years ago
Great glasses at a great price, arrived very quickly
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Posted 6 years ago
Amazing .. I am super impressed by my new glasses . I was very sceptical about internet ordering but what a result. They are perfect extremely light compared to my 6mth old pair from highstreet chain 4 times cheaper more modern and a much better fit. Thank you
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Posted 6 years ago
Easy ordering,quick delivery and no hassle;great.Good value for the money.What more could one ask for.Happy customer.
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Posted 6 years ago
Purchased a pair of reading glasses. They are excellent for the money, cannot fault them at all. Very happy.
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Posted 6 years ago
Glasses arrived within 2 weeks and i love them. I cant decide between the two, but lovely to have a choice.
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Posted 6 years ago
Very good experience, good quality, good service, good prices. What else can you ask for.
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Posted 6 years ago
Excellent quick advice. Great price and stylish frames, and glasses. Quick delivery. Highly recommend these guys.
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Posted 6 years ago
Third time using New Lenses! re-glazing 4 pairs this time that all went well with one little mistake which was rectified and turnaround quickly. Great communication, good quality lenses, solid packing and super fast delivery! Highly recommended.
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Posted 6 years ago
Ordered a new pair of glasses using the very easy to understand system. Paid a bit more than I originally intended but am really happy with my purchase and the quality of the budget glasses. Will definitely use this company again.
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Posted 6 years ago
Excellent service, third time I’ve used new lenses And ..... will use them again
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Posted 6 years ago
excellent service and good turnaround time. Great quality re glazed lenses
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Posted 7 years ago
Excellent service - what was delivered was exactly what was promised
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Posted 7 years ago
Great service and good quality work. Will use again and tell my friends!
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Posted 7 years ago
This year 2018 I have placed three orders with Newlenses. They are so good at customer service and answer every query promptly even at week ends| Shipping Time is the one weakness and one would not need to be in a hurry (e.g. Going on holidays). Hopefully they will find a solution to this problem which can effect customer loyalty.
Newlenses.co.uk 5 star review on 19th November 2018
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Posted 7 years ago
This company offer an excellent service for a price that beats all competition. The lenses I received are top notch and I will be using the company again. Buy with confidence.
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Posted 7 years ago
Efficient and economic
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Posted 7 years ago
Delighted with the service provided by newlenses. Particularly as the optician who did the test said that the old frames, of which I'm very fond, could not have the new prescription lenses inserted.
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Posted 7 years ago
The glasses were amazing, the service excellent. I cannot rate them highly enough. Will definitely use them again in the future. Very highly recommended.
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Posted 7 years ago
The Highstreet shops wanted to charge me between £108 and £118 to put lenses into my existing frames. Newlenses did a great job on a frame that the Highstreet shops didn't want to deal with, and at a fraction of the cost. I will be a returning customer over and over, and have highly recommended them to family and friends.
Helpful Report
Posted 7 years ago
Newlenses.co.uk is rated 4.8 based on 1,769 reviews