Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new glasses were really good. I have never ordered glasses on line before but the service was great and I have now ordered a reglazing of another pair of frames I had been using before. I will definitely use Newlenses again.”

Helpful Report

Posted 7 years ago

“I wanted a pair of sunglasses changed to prescription glasses. I was very pleased with the end result. The sunglasses came in time for my holiday. I was also given advise on what I needed to do as I have never had prescriptive sunglasses before”

Newlenses.co.uk 5 star review on 2nd October 2018

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Posted 7 years ago

“Great service, glasses arrived quickly. Best glasses I've ever had - would definitely recommend 😁”

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Posted 7 years ago

“very good service and good quality lenses for fraction of the price of prescription glasses”

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Posted 7 years ago

“Excellent website making ordering using your prescription easy. Great choice of frames. Arrived within a couple of days. Great quality even though they were only £10!!! Will be ordering more!”

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Posted 7 years ago

“Even better than promised! Excellent value, quick delivery and good quality.”

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Posted 7 years ago

“Easy to use site and glasses are just what I wanted.”

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Posted 7 years ago

“Excellent service. I had doubts initially but Andy and Adam answered my emails promptly and in a professional manner. I had the glasses back with me within a week of sending and they are very well made! The price is unbeatable and the service top class. I can highly recommend and have now told everyone I know who wears glasses!”

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Posted 7 years ago

“I can't fault them in any way. Very helpful when answering my questions and the glasses were delivered quickly at a very reasonable price. Excellent service.”

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Posted 7 years ago

“Bought a cheappairof reading glassesforunder £20. Ordered the wrong lens for one eye and they replaced it freeofcharge.fast and efficient service.Unbeatable service.”

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Posted 7 years ago

“These glasses exceeded my expectations and I am more than pleased. The price was a third of what my local opticians were attempting to charge me. Very good and prompt service with polite staff. Many thanks”

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Posted 7 years ago

“This is my second pair of glasses i have had re-glazed and both have been excellent. Fast service hassle free.”

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Posted 7 years ago

“Great quality glasses , simple and easy to order , fantastic delivery service , overall 10/10 would definitely recommend it!”

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Posted 7 years ago

“From the start this company delivered. The website was easy to use, the choices are easy to make. The communication, once ordered was excellent. The new lenses in my old frames are superb. All this in just a few days - seriously impressed with company’s efficiency. When it comes time to change my lenses I will have no hesitation in using them again.”

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Posted 7 years ago

“Excellent service, easy people to deal with on phone. Will use again. Five stars!”

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Posted 7 years ago

“Ordered new lenses for my mum's glasses for watching TV and opted for the Gold package. Arrived within a week and the lenses are absolutely fantastic, very thin and of a superior quality. Chose New Lenses simply because they state Kodak or Essilor lenses are used and they did not disappoint. Have now ordered another pair of glasses for reading only, again the Gold package which I'm sure will be just as brilliant as the first pair. Will also get my own lenses replaced when I get a new prescription. Would highly recommend this company for the quality and speed at which they are processed and dispatched.”

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Posted 7 years ago

“Glasses arrived on time and meet my requirements at a very good price”

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Posted 7 years ago

“Good service, quick and efficient. Great lenses, on time and to suit my vision.”

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Posted 7 years ago

“Excellent company offering true value and a very speedy service. Thank you.”

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Posted 7 years ago

“Simple process and very prompt communication from the team at Newlenses. Lens replacement is of high quality. Will definitely use them again.”

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Posted 7 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews