Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never any doubt... from initial contact to ordering online and final delivery . This company delivers .. top service and great prices. expect repeat business”

Helpful Report

Posted 6 years ago

“This is my third set of frames that I have had reglazed. My prescription is not an easy one and I like varifocals. New lenses have never let me down, The speed and ease of order plus the quick return and perfect lenses....... couldn’t be happier and saved me hundreds in comparison to quotes I’d been given by my optician.”

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Posted 6 years ago

“Amazing service, great price and super fast delivery!”

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Posted 6 years ago

“Very pleased with service and quality of glasses. Recommended to friends.”

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Posted 6 years ago

“Excellent, quick service and really pleased with my new lenses, thank you,”

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Posted 6 years ago

“I decided to have my (spare) specs re-glazed with my recent prescription online and the reason I picked New Lenses was due to the fact that their website looks very professional and the prescription page is very easy to fill in. I made sure I checked it at least 6 times before submitting! I waited just over a week for them (including the weekend) as they were varifocals but I couldn't be happier. I could tell - just by looking at them out of the packaging, that the lenses were high quality, very clear to look through with the added bonus they go DARKER than my previous lenses from a High Street opticians (one of the big two). They also block out harmful UV rays..the list is a mile long of the features I have on these lenses..for less money. I shall recommend New Lenses to Mum as I know she would benefit from the higher quality lenses, especially outdoors. I am so grateful and proud that the lenses are made right here in the UK. Thank you so much!”

Helpful Report

Posted 6 years ago

“Would recommend to everyone who needs glasses only takes a week from order to deilevery 👍”

Helpful Report

Posted 6 years ago

“Have been using new lenses for some time now and have to say they are simply superb, turn around in super quick time and never had any problems with my orders. Hassle free and at a great price professionly dealt with. A+++ all the way!!”

Helpful Report

Posted 6 years ago

“Great service and quality of work, I couldn’t be happier! They re glazed my glasses perfectly, and with the thinest lenses possible (I have high prescription around -9). I reccomand them very much! I was truly lost without glasses, and their customer service is been of great help, and their re glazing time was very quick. Thank you so much!”

Helpful Report

Posted 6 years ago

“Sent my glasses a few times to have them reglazed and the servicewas great. Got back the glasses on time. When there was an issue they were quick to respond and resolved the issue right away.”

Helpful Report

Posted 6 years ago

“Easy to use web site. Excellent communications re the glasses being received by them and then on being dispatched back to me. Very happy with the result. Would Highly recommend.”

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Posted 6 years ago

“Great glasses for the price and speedy delivery. Would highly recommend.”

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Posted 6 years ago

“I was impressed by the value and speed of service.”

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Posted 6 years ago

“My first time to buy glasses online, but I must say I am truly delighted and impressed with my glasses! They cost a fraction of the price I would normally pay, and I am very impressed with the quality. Great service very helpful ,”

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Posted 6 years ago

“excellent service, would reccomend!”

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Posted 6 years ago

“Very pleased with my replacement reading lenses which were delivered in three working days. They were a perfect fit for my frames. I recommend Newlenses and will definitely be using them again in future.”

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Posted 6 years ago

“Wonderful service. The team at new lenses were very helpful. Answered my questions when I was unsure, kept me updated with my order and ontop of all of that I recieved my glasses really quickly. Would highly recommend. Great service and easy service from start to finish”

Helpful Report

Posted 6 years ago

“Great service. Very pleased with lenses, speedy service and always get back to you straight away if any questions to ask. Would definitely use them again”

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Posted 6 years ago

“ordered glasses wasnt sure if they would be ok but when they came i was over the moon they were great will order again”

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Posted 6 years ago

“The glasses I ordered came quickly and I am really pleased with them. Although they are one of the less expensive models they fit perfectly and look just as good as the ones from a well known chain of Opticians. I have already recommended a friend to have a look at Newlenses.co.uk”

Helpful Report

Posted 6 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews