Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple ordering process, efficient handling and advice of receipt, quick delivery and advice of delivery, and the resultant glasses are fine. Does exactly what it says on the tin.”

Helpful Report

Posted 7 years ago

“Amazing fast and cost effective and I even got 2 new glasses cases thrown in. Great service great lenses and quick. Use these don’t get sucked into buying lenses at your optician. Mine wanted me to spend £400 yes £400 on just lenses for my glasses because they were a brand. These from new lenses were a fraction of the price.”

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Posted 7 years ago

“Haven't purchased glasses from opticians for almost 10 years, as I get my prescription and then go to New lenses .co.uk and get my glasses reglazed for a fraction of the cost. They are so quick and efficient Recommend.”

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Posted 7 years ago

“I was tired of being ripped off by big optician chains for the price of the frames and extras, but they would not allow me to provide my own frames. Nor would any other small opticians that responded to my requests. Then I found Newlenses.co.uk. So, I bought my preferred frames at 25% of the cost on ebay for new frames (I even got a second-hand pair in great condition for 2% of the optician chain costs). I sent these, with my prescription and within a week I had my new glasses for 1/3rd of the cost. I am very pleased and will always get my glasses this way in future.”

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Posted 7 years ago

“I was pleased with the glasses I ordered.”

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Posted 7 years ago

“Very pleased with my new lenses,arrived quickly with no problems.”

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Posted 7 years ago

“I used Newlenses for the first time a couple of weeks ago. The service was easy to use and my new glasses arrived in good time and condition. Unfortunately, due to some confusion with my optician, I needed to return the glasses as they were not right. Although no fault at all of NewLenses, they quickly agreed to allow me to return the glasses. Great customer service allround and highly recommended.”

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Posted 7 years ago

“Really love my new glasses great . And who can grumble about the price. Thank you and I will be ordering again.”

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Posted 7 years ago

“I ordered 2 pairs of glasses, one of which were perfect. The other frame was not what I had expected and this was sorted out very quickly. They also arrived very quickly. I would recommend Newlenses. The price was also excellent.”

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Posted 7 years ago

“Good easy to use website, no hassle shipping and 2 week turnaround. Very happy with new lenses.”

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Posted 7 years ago

“Super service, very easy to order I also received a confirmation email to tell me all my details had been received and my glasses arrived in a few days. Will use again.”

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Posted 7 years ago

“I bought 3 cheap pairs, total cost was £35. Well recommended, the glasses came quick and it was very easy to give them my prescription, just sent an email. The glasses aren't the best quality but that is in-line with the price, the glass lens itself is a bit smudged and I can't seem to clear it properly as well as their being a lot of glaze. Overall, for the price, I am very happy with it.”

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Posted 7 years ago

“I can honestly say that I am delighted with my prescription glasses. The quality was excellent for a fantastic price and the glasses arrived quickly. Customer service was second to none. I cannot recommend highly enough.”

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Posted 7 years ago

“Fast service, and helpful staff. Thanks.”

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Posted 7 years ago

“The online form made it very easy for me to fill in my prescription details and I received the glasses back within a week! Very happy and will be using again!”

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Posted 7 years ago

“I have recently purchased a pair of prescription glasses. I could not be happier with the style, fit and quality at a great price. Customer service was second to none. The glasses arrived quickly and the prescription was spot on. Can’t recommend highly enough.”

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Posted 7 years ago

“Very quick efficient, prompt, very good customer service!”

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Posted 7 years ago

“An excellent service, with a very good follow up by email. Would most certainly use again. Thank you.”

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Posted 7 years ago

“I was quoted £359 to replace the lenses (from distance to varifocals....never had this prescription before) into my own glasses. sent my prescription and glasses to Newlenses and they came back I was pleased and the cost £159!!! I’m just about to send another 3 pairs !”

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Posted 7 years ago

“right from the beginning i have been very pleased with my order”

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Posted 7 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews