Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Newlenses perfectly delivered the service they promised. I am a very happy customer and highly recommend to anyone who needs their lenses changed. The online process was smooth, the customer service was impeccable and I was fully reassured. My new lenses are great and no doubt to use their service again. Thank you, Newlenses!”

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Posted 6 years ago

“Great quality glasses, arrived quickly, very easy and great value !”

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Posted 6 years ago

“Happy all round”

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Posted 6 years ago

“Very quick service and very reliable. Great quality.”

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Posted 6 years ago

“Excellent value for money and I will definitely be using 'new lenses' again.”

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Posted 6 years ago

“Went to this company after buying glasses from a competitor (poor quality!) New lenses excellent! Bought basic varifocals ,frame really good clarity perfect!”

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Posted 6 years ago

“I was very impressed by Newlenses! My local opticians, said they wouldn't put replacement lenses in old frames, well their loss! I sent my favourite frames to Newlenses to have replacement lenses put in just before Christmas, I was really amazed at the quick turn around, they arrived back before Christmas. Very pleased with the new lenses. Would definitely use again and would recommend.”

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Posted 6 years ago

“Quality lenses and frames. Really quick service. Good prices.”

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Posted 6 years ago

“Excellent speedy service - value for money!”

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Posted 6 years ago

“Excellent communication, service and speed of turnround. Cannot fault the service as a first-time user and fully intend to use newlenses again.”

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Posted 6 years ago

“Sent my metal framed specs for a varifocal reglaze 2weeks before Christmas, they arrived back a few days before the 25th, very pleased with them. Their customer service also very good. Will recommend to friends. Many thanks, Peter.”

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Posted 6 years ago

“This is the second time Ive had used the re-glaze service, following a prescription change fro my glasses. My lenses always cost over £300, as its a tricky prescription....lots of short sight and plenty of astigmastsm ! I went for the Platinum thinnest, lightest possible choice for my type, I also always have Transitions as it really helps my sight in all weathers. I not only saved alot of money, but the vision out of my new lenses is just superb, and once again I am very very happy.”

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Posted 6 years ago

“Excellent service, good communication, I ordered 2 pairs of premium varifocal lenses to fit to my own frames, delivery time took around a week, the quality of the lenses and vision were just as good as my previous varifocal lenses which I bought from high street shop and I saved total of £140 for 2 pairs of varifocal lenses(after extra 10% discount),very pleased.”

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Posted 6 years ago

“Great value and help”

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Posted 6 years ago

“They put some new reading lenses in an expensive frame I wanted to keep. Excellent speedy service at a very reasonable price - less than half the high street.”

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Posted 6 years ago

“Great service - I have very delicate lenses, but these were handled with care and I couldn’t be more pleased with the results.”

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Posted 6 years ago

“I ordered 3 new pairs of glasses, which arrived promptly and were of very good quality. I would recommend them to anyone who needs extra pairs, but doesn't want to pay the exorbitant prices of the high street brands.”

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Posted 6 years ago

“I was so pleased with the whole experience, I use readers from £3:99 to £5:00 ish and Specsavers want to charge 40 to 70 pounds for the same quality glasses. These glasses from newlenses cost me under 20 pounds and would have cost around 70 pounds on the high street. I am very happy with this service, quick and easy. Love my glasses and right now love everyone at newlenses.co.uk”

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Posted 6 years ago

“Great lenses. Prefect prescription. Quick delivery.”

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Posted 6 years ago

“this is the third time i've used newlenses, every time perfect. Thanks !”

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Posted 6 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews