Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and responsive to my needs”

Helpful Report

Posted 8 years ago

“Newlenses were very concerned about the fact that the Designer Frames I sent to them to get lenses replaced, never arrived. Infact, they said I could choose a pair of frames from their website, at no cost, to make up for the lost frames (even though it was the Post Office's fault!). They were very good about checking something on my prescription, and sent the Glasses back promptly. I'd definitely recommend them as a reliable, caring Company.”

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Posted 8 years ago

“The service is incredibly fast. The whole process of ordering is simple. The specs are perfect. Thank you so much for coming up to and beyond expectations. At last, a company that does what it says it does!”

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Posted 8 years ago

“My glasses arrived quite quickly and were as expected . I purchased one of the cheapest pair of glasses that were available as I was unsure of what to expect so didn't want to spend loads , next time I will go for a more expensive pair now that I know I can trust the company .”

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Posted 8 years ago

“Super servie great product deliverd quickly Much appreciated Thanks”

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Posted 8 years ago

“very easy website to navigate, no problems ordering. prompt service, good lenses. saved almost half the price for bifocal lenses than I was quoted at specsavers.”

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Posted 8 years ago

“Very impressed with the fast and friendly service. My lenses are varyfocal, the ones Newlenses have fitted seem to very high quality, better than the previous ones from a high street chain.”

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Posted 8 years ago

“Such good customer service, there was a small glitch on their website that wouldn't allow me to post them to Ireland, sent them an email and they had it sorted quickly and replied to me. I bought 2 pairs of cheap glasses not expecting much but they were perfect quality and well made, would definitely recommend”

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Posted 8 years ago

“Great service couldn't be happier”

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Posted 8 years ago

“Excellent service.”

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Posted 8 years ago

“Quick, cheap and good quality service.”

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Posted 8 years ago

“I have had a couple of pairs of specs done by New Lenses, good quality, fast turnround and excellent communication. For sure would use again & recommend.”

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Posted 8 years ago

“From ordering to delivery, the Newlenses service was great and they answered all of queries that I had promptly. The cost of the lenses was less than half of what I would have paid on from a high street optician for the same lenses.”

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Posted 8 years ago

“Quick service at a great price”

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Posted 8 years ago

“I was very happy with my new lenses very good price and ultra quick delivery,recommending them to my friends.”

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Posted 8 years ago

“Great service, communication excellent. Cheapest around and returned lenses with my glasses very quickly would highly recommend to anyone.”

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Posted 8 years ago

“Excellent communication. I sent my glasses and had them returned back to me within 5 days. Fast realisable service”

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Posted 8 years ago

“Lovely frames and excellent,speedy service. Thank you”

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Posted 8 years ago

“Easy to order the glasses and they were perfect when they arrived”

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Posted 8 years ago

“Great service - they were more than happy to meet my request for lenses within the week including express delivery. Friendly and helpful customer service. Highly recommended!”

Helpful Report

Posted 8 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews