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Newlenses.co.uk Reviews

4.8 Rating 1,769 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,769 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
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Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

Write Your review

Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
Extremely quick and efficient service, sensible prices, good work.
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Posted 8 years ago
Quick delivery, good quality, very reasonable price.
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Posted 8 years ago
great service, great lenses, great prices
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Posted 8 years ago
Very professional service from first contact to delivery. Happy with lenses put in my old favourite frames, would certainly recommend Newlenses co ltd
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Posted 8 years ago
I am so pleased with my new lenses,I can now drive with confidence. I am that happy with the service, I've sent another pair to be re lenses.????
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Posted 8 years ago
great service good quality and rapid delivery.
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Posted 8 years ago
Get your prescription from your options and buy your lenses on line. Chose one of their frames or send your own. I've been doing this for years. Boots wanted to charge me £50 to replace lenses in a pair of glasses...... joke. Service at Newlenses is quick - turnover in 3 days..... amazing and even just before Christmas. Cannot recommend them enough.
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Posted 8 years ago
The speed at which the order was completed. From the time I sent them to the time they came back was less than 48 hrs. And that was at xmas time, what more could you ask
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Posted 8 years ago
I am very happy and satisfied with my new lenses and the service is excellent. I'll be back! Many thanks guys.
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Posted 8 years ago
Sent them away on Saturday morning and had them back on Wednesday dinner time All done brilliant
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Posted 8 years ago
pretty quick turn around!
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Posted 8 years ago
Very happy with the glasses Only but.. is When the order ie the frames arrive at the po box always email or text to let the customer know it has arrived Many thanks
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Posted 8 years ago
I found Newlenses on the internet. Called Andrew and discussed what I wanted. He said that was OK. Sent the sunglasses and the lenses were replaced with my prescription. All for £33. I was helped through the process all the way. The service was first rate. I will use Newlenses again and can thoroughly recommend them. Phil Perry
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Posted 8 years ago
Service is great
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Posted 8 years ago
An excellent service and highly recommended. Great communication from the company and my glasses arrived quickly and safely. Good price too. I'll certainly use Newlenses again.
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Posted 8 years ago
Bought then through prescription excellent service very happy
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Posted 8 years ago
Put my new prescription lenses into an old but good frame that I had.
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Posted 8 years ago
I always purchase my designer frames from TKMAX for a fraction of the cost at opticians then send them to newlenses to reglaze. They are so EFFICIENT and so helpful. I emailed support to change my delivery address which they did! Their email response was very quick. The cost for reglazing is next to nothing and they post the glasses back first class signed for. They even send you update emails throughout the process. Second time I have used them now and I couldnt sing their praises loud enough. (My glasses are currently with them now so I may be writing this too early but we will see.)
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Posted 8 years ago
The site worked very well. Ordering was taken in easy-to-use stages. Prompt delivery. The glasses of good quality. Price was very competitive. Will use again
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Posted 8 years ago
Very very good
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Posted 8 years ago
Newlenses.co.uk is rated 4.8 based on 1,769 reviews