Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time I have used their service and I have to say I am very impressed. Their website is clear to follow and understand, and the simple step by step process made it very easy to consider the various options and make a selection. Having made my selection and paid for it via the website I received clear communication telling me what to do next and where to send my glasses. I duly sent them off and received a reply a couple days later to say they had been received (a Saturday). The following day I received a further email telling me my glasses had been reglazed and dispatched back to me. I received them the following day, so less than a week start to finish. The glasses themselves were first class and exactly what I had ordered. Totally painless and superb value, I recommend Newlenses unreservedly.”

Helpful Report

Posted 8 years ago

“Ordered 3 pairs spectacles using their easy to navigate website and they arrived quickly. Unfortunately 1 pair was not those ordered so they were returned and swiftly replaced. First class customer service from Andy who dealt with the issue.”

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Posted 8 years ago

“Opted to have glasses re-glazed. Real easy process, simply fill in your prescription online, choose your lense options and post off your frames. Glasses returned to me safe and sound a week later. Very good service and excellent price, saved pounds vs. the high street Would highly recommend. Thanks, Mr James Ellison”

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Posted 8 years ago

“Stylish glasses, very good price!”

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Posted 9 years ago

“Very pleased with purchase. Cheap and super fast delivery.. was delivered within 5 days”

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Posted 9 years ago

“A very quick and reliable service was provided, I would highly recommend Newlenses for people wanting to reglase their glasses.”

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Posted 9 years ago

“Absolutely amazing!”

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Posted 9 years ago

“I reviewed the glasses I purchased from Newlenses a few days ago and feel now I was a little hasty in criticising the delivery time. To be fair these glasses were well worth the extra wait because the quality is excellent. I'd only just started wearing them and didn't realise just how good they were and that's why I am reviewing again. So 5 stars and very happy and will be using again.”

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Posted 9 years ago

“I just wanted to say that I am extremely impressed with the quality of the glasses and service - excellent stuff.”

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Posted 9 years ago

“perfect as i requested”

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Posted 9 years ago

“Great price, I bought a pair of Chanel frames from eBay and Newlenses fitted my lenses for £25 (including thin scratch resistant lenses). New glasses for £65? What's not to like. The lenses are great quality. Would recommend to anyone and much cheaper than high street opticians!”

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Posted 9 years ago

“Hassle free, great price & very fast turnaround time. I'm very happy with all aspects of the service & would use again & recommend”

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Posted 9 years ago

“Great service for a really reasonable price. Struggled to find new glasses that really suited me so was delighted when I found I could have my old ones re-glazed for only £17 including the postage back. Came within a week of sending them off too, would definitely recomend!”

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Posted 9 years ago

“Frames reglazed very well and arrived in good condition and very fast service.”

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Posted 9 years ago

“Prompt helpful communication, excellent service......very satisfied..........highly recommended”

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Posted 9 years ago

“Speck savers wanted £44.99 to change the lenses in my vintage half eye readers I paid £17. 44 including return P&P they even sent a new case. Its fantastic value I recommend this company 100%. Well happy.”

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Posted 9 years ago

“Super fast turnaround, and excellent job done with the reglazing. Thank you.”

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Posted 9 years ago

“Quick, Efficient and Perfect!”

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Posted 9 years ago

“Website straight forward, fast turnaround, good quality to price match.”

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Posted 9 years ago

“Delighted by my prescription reading glasses. Fantastic value, great service and speedy delivery. I will definitely use this company again”

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Posted 9 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews