Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering process was super easy and I was informed of progress throughout. 5 The lenses are excellent quality at the fraction of the price on the high streeet. I highly reccomend!”

Helpful Report

Posted 9 years ago

“Amazing service and very happy with my glasses!”

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Posted 9 years ago

“I posted my frames on the Monday, and both pairs arrived back 8 days later (Tuesday), including one with transitions lenses. Fit is excellent. Very happy.”

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Posted 9 years ago

“Thrilled with my new glasses from newlenses...excellent service and outstanding quality.I will certainly use again and recommend to friends and family...”

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Posted 9 years ago

“Great speedy delivery! Great new lenses in my loved old frames. Cant rep highly enough”

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Posted 9 years ago

“They kept in contact from start to finish, resolved a problem with a discount code and my new lenses arrived when they said, glasses are now great!”

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Posted 9 years ago

“very happy with service and quality”

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Posted 9 years ago

“very happy with newlenses and have told family and friends and would be using them again in the future.”

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Posted 9 years ago

“My new glasses arrived in good packaging, they were a great fit and accurate lenses. Brilliant value for money. I will return when I need an upgrade.”

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Posted 9 years ago

“I was "warned" by a Specs company not to get them, that they wouldn't fit, etc,... but how wrong they were! Their glasses had to be returned but not my wonderful Newlenses ones ( which were 1/3 of their price!). Thank you, thank you, thank you! Great in every respect!”

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Posted 9 years ago

“I sent my new frames for reglazing along with a pair of my current glasses so that Newlenses could take the measurements for my varifocals. I received my new glasses within 8 days and I am delighted. My new glasses are perfect and so reasonably priced. I will definitely use Newlenses again and would recommend them to anyone. They cost half the price of my local optician. Thank you Newlenses and a big thank you to Adam for his speedy response to my initial enquiry.”

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Posted 9 years ago

“Amazing service. I was kept up to date every step of the way from when my glasses had been received to when they were processing my order to when it had been dispatched.”

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Posted 9 years ago

“Quick service and glasses returned in perfect condition. I would use again and would highly recommend”

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Posted 9 years ago

“I put in my order for my sunglasses on an evening, and received confirmation of my prescription being received within an hour. From posting my old glasses to receiving my reglazed ones took just over a week and a half. I was really impressed with the speed of the service, and it was great to be able to track the progress of the order throughout. The new lenses are perfect, and give a new lease of life to a favourite old pair of glasses. Quick, good value and excellent service!”

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Posted 9 years ago

“Newlenses.co.uk provided an excellent service from start to finish. I found their website easy to understand and completed my order within a matter of minutes. Payment was taken securely and I posted my glasses off to the confirmed postal address. As promised I received an email to confirm my glasses had been received and another within 24 hours to confirm that they were on the way back to me. Very prompt service indeed. Excellent service, fantastic quality. I would highly recommend Newlenses.co.uk to others.”

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Posted 9 years ago

“Great quick service finally got my favourite frames re glazed , will use again and tell my friends”

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Posted 9 years ago

“Never having had glasses re-glazed I obviously did a lot of research to find a good company and at a competitive rate. I cannot fault the service from New Lenses, the process to order online was easy and to be kept in touch as the order was processed is very useful. My newly re-glazed glasses were prefect and couldn't be more pleased with the service. Would definitely used New Lenses again and recommend them to friends and family.”

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Posted 9 years ago

“Very happy with my new glasses. Order status updated right through the process. Will definitely use them next time.”

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Posted 9 years ago

“Brilliant Service! Quick delivery, perfect quality and The best price!! Highly recommended!!”

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Posted 9 years ago

“Fast delivery - case damaged in the post and replacement sent. Would buy again from”

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Posted 9 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews