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Newlenses.co.uk Reviews

4.8 Rating 1,769 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,769 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
The arrival of my new glasses was greatly anticipated and I was not disappointed they are exactly what I was expecting. To buy the glasses in the high street would have been twice the price. I would have no problem in recommending Newlenses to any other person.
Helpful Report
Posted 9 years ago
Quick and easy service, received my glasses with new lenses in just about a week! They even tightened the arms for me! Thank you! Would definitely recommend!
Helpful Report
Posted 9 years ago
Responsive staff, service as promised, excellent products. I will certainly be using again, as and when required. Thank you.
Helpful Report
Posted 9 years ago
I am very happy with the service. I ordered new lenses for my wife's glasses frames. They lenses are of great quality and were quickly made. The price, compared to the prices you'd get at an optician, was very small. I also sent this firm my glasses too. From now on I will only use this firm's service. Highly recommended.
Helpful Report
Posted 9 years ago
My order arrived in three days and I was very pleased with the speed of service and also the quality and price of the goods. Will definitely use again.
Helpful Report
Posted 9 years ago
Responding quickly to my questions before sending my frames for reglazing. Providing a fast and efficient service. I'm absolutely delighted with my new glasses.
Helpful Report
Posted 9 years ago
great communications - by phone - speedy service and most important great re-glazing to existing glasses. Will use again.
Helpful Report
Posted 9 years ago
I'd bought a pair of old vintage gold, round, wire framed glasses to use as part of a re-enactment outfit but couldn't see through the existing lenses. Found 'Newlenses' web site and sent them off to have lenses changed to suit me. They are now perfect. The service was very quick and very economical and the whole process was straight forward. I am very happy and would highly recommend 'Newlenses'.
Helpful Report
Posted 9 years ago
Great service, quick turnaround. I was kept informed at each stage of the process and the finished glasses are superb. Would recommend and I will use again!! Thanks
Helpful Report
Posted 9 years ago
Competitively priced, great communication and excellent customer service provided. I would certainly recommend Newlenses. co.uk for all your optical services.
Helpful Report
Posted 9 years ago
When ordering my first choice of frames I was unaware that they would be on the small size. Luckily, Adam from Newlenses emailed me and asked if I wanted to go ahead or order a different, bigger frame. I went for a larger one which would have been £5 more but the money difference was waived! The glasses were with me within 8 days and I must say they are the most beautiful, comfy specs I have ever worn. I am so pleased and will definitely be using Newlenses again. Many thanks.
Helpful Report
Posted 9 years ago
Good price, and a job well done. Got them within a week, and they notified me when they sent them. Not when they first received them though, which I was expecting, but all in all I was pleased and do recommend them.
Helpful Report
Posted 9 years ago
Having been quoted an obscene amount to reglaze an existing frame by my opticianI used Newlenses.co.ok. I was charged 1/3 of the quote and the service was excellent.
Helpful Report
Posted 9 years ago
My husband is delighted with his new glasses.
Helpful Report
Posted 9 years ago
EASE OF ORDERING. PRICE. QUALITY.DELIVERY.
Helpful Report
Posted 9 years ago
Brilliant service, very quick. Quality of lenses are excellent. In fact they are better than the originals that came with my Rayban's. Would 100% use again.
Helpful Report
Posted 9 years ago
Very happy with my new lenses,very good service and very helpful,these cost a fraction of the price in the high street and I would throughly recommend this company quality is excellent. Thank you
Helpful Report
Posted 9 years ago
I had been stupid enough to sit on my glasses only breaking the lenses, so it was great to be able to re-lens them and to have a perfectly good pair of glasses again for a lot less than new ones. Thanks to the team at Newlenses.
Helpful Report
Posted 9 years ago
Great service at a great price with a fast turnaround even on my half rim Oakley glasses.
Helpful Report
Posted 9 years ago
The price and helpful staff
Helpful Report
Posted 9 years ago
Newlenses.co.uk is rated 4.8 based on 1,769 reviews