Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,779 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredible customer service. I thought, 'What a fabulous way to get new lenses' and sent in my prescription but when returned I couldn't see out of the left lens. The company couldn't have been more helpful...far more so than the opticians who had made a typo on the prescription! Thank you new lenses for, well, my new lenses, your genuine concern, and the correction being free of charge.”

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Posted 5 years ago

“It's the second time I've purchased from this company, two identical pairs each time. On both occasions I found excellent service, packaging, web-page etc. Based on this I thank them and would happily recommend them.”

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Posted 5 years ago

“Absolutely fantastic service. Thankyou. Very pleased & very good price.”

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Posted 5 years ago

“I've been using Newlenses for a while now and I cannot fault their service and prices. Thank you!”

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Posted 5 years ago

“Great specs, quick delivery, very good price.”

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Posted 5 years ago

“Absolutely delighted with your communication service and help during this difficult time I am so pleased with the lenses in my reglazed glasses. Thank You”

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Posted 5 years ago

“Great quick service great prices and lovely glasses.”

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Posted 5 years ago

“First time I used New Lenses and very impressed. Very efficient and they did a great job taking my personal glasses and putting in new lenses. Responded to my emails right away. Highly recommended!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“I need an xs ladies frame, I tried about 5 other sites before stumbling on Newlenses, so glad I did! The search filters made it really easy to find the xs frames and adding prescription details was easy too, even let me put in custom pupil distance. Glasses fit perfectly and seem good quality. Highly recommend and will be using the site again.”

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Posted 5 years ago

“A bit disappointed as to the time it took,but understandable with restricted working. Fitted lenses to a unused frame I had . A great result can see perfectly for the first time in weeks.Would definitely recommend them .”

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Posted 5 years ago

“Fast Delivery very happy will definitely use againg I brought my glasses on ebay then sent my persciption with my glasses saved 50 pounds. Happy days simplesss”

Newlenses.co.uk 5 star review on 19th April 2020

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Posted 5 years ago

“I am very pleased with the occupational glasses I ordered- the frames fit fantastically well and have been great for wearing for long periods- will definitely buy from Newlenses again. Many thanks”

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Posted 5 years ago

“Very good quality lenses”

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Posted 5 years ago

“Excellent quality and service support. The speed of delivery was also impressive.”

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Posted 5 years ago

“Great customer service and great overall experience!”

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Posted 5 years ago

“Very happy with my new glasses, fit and prescription are spot on, frames are excellent quality, I will be ordering again!”

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Posted 5 years ago

“My old frames were re-glazed with varifocal prescription. The lenses are spot on. Would not hesitate to recommend. Great service. Fast turnaround, good price and Andy was helpful with queries, courteous and professional.”

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Posted 5 years ago

“I had new Varifocal lenses made (and fitted) for a favourite pair of single-vision frames, arranged entirely via the Internet and postal services. I will admit that I was a little unsure of whether this would produce a quick and satisfactory result - without any direct physical between myself and NewLenses, despite the excellent Satisfaction results from previous customers. However, I have to report that I am delighted with both the speed and the quality of the finished glasses (and also their communication), and will not hesitate to use NewLenses again.”

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Posted 5 years ago

“Excellent service; very quick turnaround form order to delivery and lenses as per prescription. Very good value and would use again.”

Helpful Report

Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,779 reviews