Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, no fuss, efficient service all round. Reliable and professional service and excellent value.”

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Posted 6 years ago

“great efficient service..highly recommended”

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Posted 6 years ago

“A leap of faith that worked out very well indeed for me. I had considered using an online service many times and the number of good reviews for Newlenses gave me the push I needed. Having placed and paid for my order online, I mailed my specs with a copy of my prescription and got my renewed specs back in two weeks. I have varifocals, and the lower cost enabled me to up the specification, thinner lenses with a wider field of view, rapid chromatic change, and the usual anti-scratch and glare. I made one enquiry on the progress and got a reply by email very quickly, and my specs a few days later. To sum up, I'm very pleased with my glasses, it took less time than a high street optician and saved a bunch of money too.”

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Posted 6 years ago

“I ordered the thinnest varifocals with transition lenses. The glasses arrived very quickly. They are of good quality and much less expensive than the high street opticians. Comminication was excellent throughout and the staff most helpful in answering my questions. I would definitely recommend Newlenses.”

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Posted 6 years ago

“I have now had four pairs of glasses re-glazed by new Lenses. One pair for reading...one for driving...one for watching TV with a light tint and the fourth pair for walking/driving with a dark tint. I am delighted with them and the service they have provided. I will definitely be using them in the future! Thank you for your excellent service!”

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Posted 6 years ago

“They re-glazes two pairs of my glasses (1 x rimless, 1 x semi-rimless) at a great price and had them back with me 6 days after I posted them. Great service.”

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Posted 6 years ago

“Very fast service, under a week. Great lenses! Would 100% recommend and use the service again.”

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Posted 6 years ago

“Excellent service from start to finish with great communications and a fantastic result. Great value too!”

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Posted 6 years ago

“Great service, Great prices. and friendly helpful staff. Just waiting for my husbands new glasses to arrive but pretty sure they will be ok.”

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Posted 6 years ago

“Very good quality glasses, arrived very quickly very good service will use again for sure”

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Posted 6 years ago

“Super happy with my order from newlenses.co.uk ! Would definitely buy again. Many thanks!”

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Posted 6 years ago

“This has been a very good experience with NewLenses, possibly my best online customer purchase. There was a problem with my old glasses, NL tried to solve it and when it looked hopeless offered me choice of any frames on their site with new lenses upto my previous specification. Kept me informed through out and no quibbles. Well done. Mel”

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Posted 6 years ago

“This was a great experience from beginning to end. The varifocals I purchased were perfect in the 'sighting' of distances and good lenses. The staff are helpful and knowledgable. Highly recommended.”

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Posted 6 years ago

“Great service by this company. One week exactly from order to receipt of new glasses.”

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Posted 6 years ago

“Absolutely amazing top quality service and products. Will use no one else now! I got better quality lenses for £50.00 than I did from village opticians for £275.00. My frames were re-glazed and returned to me within a week and they sorted out a problem with my prescription in that time to. Super friendly staff who were so helpful. Will continue to recommend to everyone I know.”

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Posted 6 years ago

“100% recommend. I sent some old frames to be re-glazed that had a complete change in prescription (I was lenses for myopia, when my eyes are infact hyperopic!) Despite the great change in lenses, my order only took 3-4 days! So pleased. Will be sending another 3-4 glasses their way now! Some old frames I'd like transition lenses in and some others I'd like as sunglasses. Fantastic service, extremely quick, great pricing.”

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Posted 6 years ago

“Easy to use web site. Quick delivery. Wife very happy with new glasses!”

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Posted 6 years ago

“I am a delighted first time customer, will certainly be back.”

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Posted 6 years ago

“Well pleased with the reading and distance lenses I needed quickly after Cataract and i-stent procedures. In fact I am planning on ordering some more...this time with a tint on one pair...ready for the summer!”

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Posted 6 years ago

“Incredible service, easy to order, had my glasses back with new lenses in 3 days. Very happy. Would recommend and will use again. Thank you”

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Posted 6 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews