Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My third time of having my lenses done by these great people ! The vision through my very complicated presecription lenses is superb. They were helpful and speedy and usually the cost my super thin polarised lenses alone is in excess of £280....it was half that with Newlenses. SUPERB !”

Helpful Report

Posted 6 years ago

“A quick and simple process providing fair value for money. I had lenses made for Rx inserts and they did a much better job than a certain high street chain did providing a similar service in the past.”

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Posted 6 years ago

“On time, really good lenses, great service... and got to use my old frames which i really liked.”

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Posted 6 years ago

“Very tasteful glasses customer service excellent quick delivery service Will recommend to anyone who needs new glasses”

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Posted 6 years ago

“I sent in some designer frames my son bought me into New Lenses for reglazing. My glasses arrived today they are amazing. You even gave me a new case. Thank you so much”

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Posted 6 years ago

“Great service, no issues, reglazing completed quickly. Good quality and great price.”

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Posted 6 years ago

“Was shocked by the very expensive estimate my optician gave me for thin replacement varifocal lenses. The Newlenses quote was two thirds cheaper. Although worried about going this route, I gave them a try with very satisfactory results. My glasses were despatched by recorded delivery and returned just over a week later in the same way. It is great to have the clearest of vision again!”

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Posted 6 years ago

“my new specs were delivered and are completely as per my prescription, I am delighted with them. Thank you.”

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Posted 6 years ago

“My wife had new lenses in a very special pair of swarovski glasses that were bought for her by our son and daughter. After astranomical quotes from options i found Newlenses.co.uk. thank goodness i did, exelent service, easy to do and send prescription. And recieved them back in a week. And, they are amazing, thankyou so much, and will definitely use you again , kind regards, Chris and Carol Cumberland”

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Posted 6 years ago

“Website was easy to use and not misleading. Glasses (frames) were better than other online suppliers. I am very happy with the 3 pairs I ordered.”

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Posted 6 years ago

“Great service at a great price, I had some pretty unusual glasses to re-glaze an it was no problem, nice and easy to select what I wanted.”

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Posted 6 years ago

“The lenses are very good , and I will definitely be using new lenses again 5stars service”

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Posted 6 years ago

“Affordable service and the lenses seem better quality than those provided by my optician. They certainly scratch less easily! Customer service is helpful and promptly amended my pd when contacted, as I had given the wrong one.”

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Posted 6 years ago

“Excellent service and product, I’m very pleased with the two sets of replacement lenses I had recently. They even sent the glasses back with a new case each.”

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Posted 6 years ago

“Great service, great communication throughout. One tip tho, don’t send your glasses in by courier as they can’t delier to PO Boxes, but Newlenses even went and picked my glasses up from the post office and soon enough I had fantastic reading glasses perched on the end of my nose! Will definitely be using them again.”

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Posted 6 years ago

“arrived as promised and very happy with service and new lenses”

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Posted 6 years ago

“Ordered my glasses they are perfect thank u so much”

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Posted 6 years ago

“Excellent service from ordering process through to delivered product The new Varifocal reactions lenses are everything I could have wished for very many thanks. John”

Helpful Report

Posted 6 years ago

“Having been charged a fortune at my local opticians for replacement lenses I was delighted with the prospect of being able to complete the task online. Newlenses made the process quick easy and hassle free. I am delighted with my old frames new prescription. I would highly recommend them.”

Helpful Report

Posted 6 years ago

“Trouble free, glasses returned within timescale. Will use again.”

Helpful Report

Posted 6 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews