North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,487 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,487 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 17th September 2025

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 3 brass compasses each with a heart warming message inside the lid.1 for each of my children.The quality is really good even though they were made in China.”

North East Trophies 5 star review on 31st March 2025

Helpful Report

Posted 5 months ago

Hi Raymond, Thank you very much for your 5* review. We appreciate all feedback. Thanks again Louisa North East Trophies

Posted 5 months ago

“excellent service and great product”

Helpful Report

Posted 5 months ago

Hi Kashif, Thank you for the great feedback! We’re so glad to hear you’re happy with both our service and the product. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again soon! Thanks again Louisa North East Trophies

Posted 5 months ago

“As i dont live in the area, and fter a few phone calls regarding my crest for engraving, the work Lauren and Tom put in was second to none. Once I had the chance to come down to the North East for work, I was warmly welcomed by Tom and we worked out to what was best for me. After a considerable time and effort by Tom all was sorted with exceptional result. Customer service cannot be faulted Would not go anywhere else for trophies”

North East Trophies 5 star review on 30th March 2025

Helpful Report

Posted 5 months ago

Hi Craig, Thank you so much for your fantastic review! We’re delighted to hear that both Lauren and Tom were able to assist you and provide such exceptional service. It's wonderful to know that their dedication made a difference, and that Tom was able to work with you to get the perfect result. We truly appreciate your kind words and are so grateful for your trust in us. We’re honoured to be your go-to place for trophies, and we look forward to serving you again in the future! Many thanks Louisa

Posted 5 months ago

“Exceptional quality and value for money. First class customer service. Wouldn’t hesitate to recommend to others.”

Helpful Report

Posted 5 months ago

Hi Kelly, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re pleased with the quality and value of our service. Providing first-class customer service is always our top priority, and it’s fantastic to know we’ve met your expectations. We truly appreciate your recommendation and look forward to serving you again soon! Thanks again Louisa North East Trophies

Posted 5 months ago

“Great service”

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Posted 5 months ago

Hi Natalie, Thanks so much for your 5* review! We’re glad to hear you’re happy with our service. We appreciate your feedback and hope to serve you again! Thanks again Louisa North East Trophies

Posted 5 months ago

“Great service as normal, they do what they say, very good”

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Posted 5 months ago

Hi Ian, Thank you so much for your kind words! We're thrilled to hear that you're consistently happy with our service. It's always our goal to deliver on our promises, and it's great to know we’re meeting your expectations. We appreciate your support and look forward to serving you again soon! Thanks again, Louisa North East Trophies

Posted 5 months ago

“Absolutely brilliant experience. Tom and Lou were very helpful. Very professional. My ideas and feelings were clearly depicted on the trophy. Recipients were very appreciative and felt they were the best Momentos to cherish. Thanks North East Trophies”

Helpful Report

Posted 5 months ago

Hi Jignesh, Thank you so much for order and your kind words! I'm thrilled to hear that you had such a brilliant experience with Tom and myself, and that your ideas were perfectly captured on the trophy. It’s wonderful to know that the recipients truly appreciated their awards and will cherish them. We’re grateful for your feedback and look forward to working with you again in the future. Thanks for choosing North East Trophies! Louisa

Posted 5 months ago

“I received excellent service from North East Trophies. Tom was extremely helpful. The product is of very good quality, also with the packaging was very good.”

Helpful Report

Posted 5 months ago

Hi Sailesh, Thank you for your order and fantastic review! We're so pleased to hear that Tom was able to provide excellent service and that you're happy with the quality of the product. We also appreciate your feedback on the packaging – we always aim to ensure everything arrives safely. Thanks again, and we look forward to working with you in the future! Warm Regards Louisa North East Trophies

Posted 5 months ago

“Excellent service from the team from start to finish. Super responsive to reply to queries and a very quick turn around for engraving and delivery. The trophies are very high quality (we had glass ones) That came in lovely display boxes. Very happy with the service :)”

Helpful Report

Posted 5 months ago

Hi Fiona, Thank you so much for your latest order and wonderful 5* review! We’re thrilled to hear that you had an excellent experience from start to finish, and that our team was able to assist you quickly and efficiently. It’s great to know you’re happy with the high-quality glass trophies and the lovely display boxes. We truly appreciate your kind words and look forward to working with you again soon! :) Louisa North East Trophies

Posted 5 months ago

“My Grandaughter has just been picked up by a football scout and was thrilled with her trophy I chose to honour her hard work , I was very pleased with the quality of the trophy and promt delivery, will definitely use again and will recommend to others 👏”

Helpful Report

Posted 5 months ago

Hi Lisa, Thank you for your order and lovely 5* review. Congratulations to your granddaughter on being picked up by a football scout! What a wonderful achievement! We’re so glad to hear that she loved the trophy, and that you were happy with both the quality and prompt delivery. Thank you for your kind words and for recommending us – we look forward to serving you again in the future! 👏🎉 Louisa North East Trophies

Posted 5 months ago

“I can't praise North East Trophies enough. From my phone call to placing the order, receiving the goods, EXCELLENT. This is my third year of purchasing trophies and the service is exceptional. Friendly and very obliging staff, I will continue to use them for our annual Sheffield United Senior Blades trophy presentation.”

Helpful Report

Posted 5 months ago

Hi Kathryn, Thank you so much for your order and incredible review! We’re thrilled to hear that your experience has been consistently excellent over the past three years. It’s an honour to be part of your annual Sheffield United Senior Blades trophy presentation, and we truly appreciate your continued trust in us. Our team loves providing friendly and helpful service, and we’re so happy that we could meet your expectations once again. We look forward to supporting you for many more years to come! Thanks again Louisa North East Trophies

Posted 5 months ago

“Great service and quick turnaround for a high quality bespoke gift.”

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Posted 5 months ago

Hi Gemma, Thank you for your order and kind review! We’re so glad to hear that you were pleased with both the service and the quick turnaround for your bespoke gift. It's wonderful to know that the quality met your expectations. Thanks again Louisa North East Trophies

Posted 5 months ago

“Very good quick delivery and fair price”

Helpful Report

Posted 5 months ago

Hi Wayne, Thank you very much for your order and 5* review! We're happy to hear that you were satisfied with the fast delivery and competitive pricing. We appreciate your support and hope to work with you again soon. Thanks again Louisa North East Trophies

Posted 5 months ago

“Fantastic customer service, lovely trophies, very reasonably priced and quick delivery. Would recommend”

Helpful Report

Posted 5 months ago

Hi Lesley, Thank you for your order and amazing review! We're so glad to hear that you were pleased with our customer service, the quality of the trophies, and the quick delivery. As a small business, we really appreciate your recommendation and hope to work with you again in the future. Thanks again Louisa

Posted 5 months ago

“I've used NE Trophies for the last 4 years. They are very good to work with, great communication and the team consistently deliver high quality service and products.”

North East Trophies 5 star review on 20th March 2025

Helpful Report

Posted 5 months ago

Hi Molly, Thank you so much for your continued trust and amazing feedback! We’re honoured to have worked with you for the past 4 years and are so glad to hear that you’ve had a positive experience each time. Great communication and high-quality service are our top priorities, and we’re thrilled that we’ve been able to consistently meet your expectations. Thanks for sharing a photo of your glass award too – it looks fantastic! We look forward to working with you for many more years to come! Thanks again Louisa North East Trophies

Posted 5 months ago

“I love the articles they have on their website! They really inspire me!!!!”

Helpful Report

Posted 5 months ago

Hi Perry, Thank you so much for your kind words! We're thrilled to hear that you find our articles inspiring. It means a lot to us, and we’re glad our content is resonating with you. We look forward to sharing more inspiring articles in the future! Warm Regards Louisa

Posted 5 months ago

“Perfect. Fast and exactly as ordered.”

Helpful Report

Posted 5 months ago

Hi Sean Thank you for your order and 5* review! We're so glad to hear that everything was perfect, fast, and exactly as you ordered. We truly appreciate your support and hope to serve you again in the future. Thanks again Louisa North East Trophies

Posted 5 months ago

“Excellent Service, delivered in a quick manner and very good product for a good price.”

Helpful Report

Posted 5 months ago

Hi Nasser, Thank you very much for your order and 5* review! We're so glad to hear that you were pleased with both our service and the quality of the product. We take pride in offering great value, and we’re thrilled to have met your expectations. Thanks again Louisa North East Trophies

Posted 5 months ago

“Lovely trophies, decent price, free engraving too. Fast delivery, thank you”

Helpful Report

Posted 5 months ago

Hi Shona. Thank you so much for your wonderful review! We're thrilled to hear that you're happy with the trophies, pricing, and free engraving. It's great to know that the fast delivery met your expectations as well. We truly appreciate your feedback and hope to serve you again in the future! Thanks again Louisa North East Trophies

Posted 5 months ago

“Incredibly quick turnaround and delivery, and the trophies are great quality!”

Helpful Report

Posted 6 months ago

Hi Jay, Thank you for your order and 5* review! We’re so glad to hear that you were impressed with our quick turnaround and delivery, and that you’re happy with the quality of the trophies. Your satisfaction means a lot to us, and we look forward to serving you again soon! Thanks again Louisa North East Trophies

Posted 5 months ago

North East Trophies is rated 4.9 based on 3,487 reviews