North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,568 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,568 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 7th November 2025

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t recommend this trophy engraving company enough! From start to finish, the service has been absolutely outstanding. A very special thank you to Louisa (Lou), who has been nothing short of amazing. She was professional, friendly, and incredibly helpful throughout the whole process. She made everything so easy and stress-free, ensuring the engraving was perfect and the final product was even better than I had hoped. It is rare to find such a personal and attentive level of service these days, and Lou truly went above and beyond. Thank you again for everything. I wouldn’t go anywhere else!”

Helpful Report

Posted 6 months ago

Hi Michael, Wow – thank you so much for this incredibly kind review! It honestly means the world to me. I'm so happy to hear that you were pleased with both the service and the final product. It was an absolute pleasure to help you, and I’m really touched by your words. I always try to make the process as smooth and personal as possible, so hearing that it felt easy and stress-free is just the best feedback I could hope for. Thank you for being such a lovely customer – I’m truly grateful for your support and trust. Looking forward to helping you again whenever you need – and thank you again for your amazing words! Warmest wishes, Louisa (Lou)

Posted 4 months ago

“Placed a few orders now and I have only ever had great experiences. Service is quick. The finished product is brilliant.”

Helpful Report

Posted 6 months ago

Hi Richard, Thank you so much for your lovely review! I'm really glad to hear you've had great experiences with your orders and that you're happy with both the service and the finished products. It truly means a lot to have your continued support! Looking forward to helping you again soon. Warmest wishes, Louisa

Posted 4 months ago

“Top notch kit”

Helpful Report

Posted 6 months ago

Hi Gary, Thank you so much for your kind words – we're really glad to hear you think the kit is top notch! 😊 We’re always striving to give a 5-star experience, so if there’s anything we could do better to earn that last star, we’d love to hear your thoughts. Your feedback means a lot to us! Warm regards, Louisa

Posted 4 months ago

“Very prompt delivery and excellent value for money. Have recommended to other dance parents.”

Helpful Report

Posted 6 months ago

Hi Debbie, Thank you so much for your 5* review! We're so pleased to hear that you were happy with the prompt delivery and the value for money. It means the world to us that you've recommended us to other dance parents — we truly appreciate your support! Thanks again Louisa

Posted 4 months ago

“Quick, efficient and reasonable price.”

Helpful Report

Posted 6 months ago

Hi Kathleen, Thank you for the great feedback! We're so glad you found our service quick, efficient, and reasonably priced. Your support means a lot to us, and we look forward to helping you again in the future! Best regards, North East Trophies

Posted 4 months ago

“The team were very efficient and highly responsive to my email enquiries. The final product was of high quality and arrived quickly.”

Helpful Report

Posted 6 months ago

Hi Rita, Thank you so much for your kind words! We're thrilled to hear that you were happy with the service, communication, and the quality of the final product. It means a lot to us that you took the time to share your experience. We're always here if you need anything in the future! Thanks again Louisa

Posted 4 months ago

“Fast, well priced and exactly as specified”

Helpful Report

Posted 6 months ago

Hi Chris, Thank you very much for your order and 5*s. We're glad to hear everything arrived quickly, at a good price, and exactly as expected. Really appreciate you taking the time to share your experience! Thanks again, Louisa North East Trophies

Posted 6 months ago

“Excellent service, quick turnaround and delivered within a few days. Quality product and just what we wanted.”

Helpful Report

Posted 6 months ago

Hi Martin, Thanks so much for your kind words! We're delighted to hear the service, speed, and product quality all hit the mark. It’s great to know the trophy was just what you were after—we’d love to help again anytime! Best wishes, Louisa North East Trophies

Posted 6 months ago

“Really good quality”

Helpful Report

Posted 6 months ago

Hi Michael, Thanks for your order and 5* review! We're so pleased to hear you were happy with the quality—exactly what we aim for. All the best, The North East Trophies Team

Posted 6 months ago

“very easy to use, lots of choice and the trophies look great. very quick service, definitely recommend”

Helpful Report

Posted 6 months ago

Hi Steve, Thanks so much for your order and the great review! We're really glad you found the website easy to use and loved the range of options. It's fantastic to hear the trophies looked great and arrived quickly. We truly appreciate the recommendation! Best regards, Louisa North East Trophies

Posted 6 months ago

“Another purchase and another great result.From ordering to receiving trophy....one week. Fantastic service.”

North East Trophies 5 star review on 17th April 2025

Helpful Report

Posted 6 months ago

Hi Ken, Thank you once again for your continued support—and for sharing that brilliant photo! We're so pleased to hear that everything went smoothly and that you're happy with the award. It’s always a pleasure to work with you, and we really appreciate you taking the time to leave such a kind review. All the best, The North East Trophies Team

Posted 6 months ago

“Great to communicate with, fast shipping, great quality. 5*”

Helpful Report

Posted 6 months ago

Hi Stefan , Thanks so much for taking the time to leave a review! We’re thrilled everything met your expectations—from the quality to the delivery speed. Your support means a lot to us. All the best, The North East Trophies Team

Posted 6 months ago

“Excellent quality glass trophy, presented beautifully and arrived really prompty. I would definitely use North East Trophies again.”

Helpful Report

Posted 6 months ago

Hi Denise, Thank you so much for your order and lovely review! We're thrilled to hear that you were pleased with the quality and presentation of your glass trophy, and that it arrived promptly. We really appreciate your kind words and look forward to helping you again in the future! Best regards, Louisa North East Trophies

Posted 6 months ago

“Excellent service from these guys A very helpful crew! Cheers Nick”

Helpful Report

Posted 6 months ago

Hi Nick, Thank you so much for the great review! We're really glad to hear you were happy with the service and found the team helpful – that means a lot to us. Thanks again Louisa North East Trophies

Posted 6 months ago

“Very good quality trophies, we got 3 of the heavy football shaped ones. Quick delivery, will definitely use again!”

Helpful Report

Posted 6 months ago

Hi Dominic, Thank you so much for the great review! We're thrilled to hear you’re happy with the quality of the football-shaped trophies and that the delivery was quick. We can’t wait to work with you again! Looking forward to your next order! Thanks again, Louisa North East Trophies

Posted 6 months ago

“Excellent service. Held our hand throughout, delivery was spot on.”

Helpful Report

Posted 6 months ago

Hi Simon, Thank you for your order and kind 5* review! We’re so glad we could guide you through the process and that everything, including delivery, went smoothly. Your satisfaction is our top priority! We look forward to assisting you again soon! Best regards, The North East Trophies Team

Posted 6 months ago

“Excellent quality, reliable and prompt”

Helpful Report

Posted 6 months ago

Hi Chris, Thank you for your order and 5* review! We're so glad to hear you're happy with the quality, reliability, and prompt service. Your feedback means a lot to us! Thanks again, The North East Trophies Team

Posted 6 months ago

“Great product great prices great company”

Helpful Report

Posted 6 months ago

Hi Samantha, Thank you so much for your order and kind words! We’re thrilled to hear you’re happy with our products, prices, and service. Your feedback means a lot to us! We hope to work with you again in the future, Best wishes, The North East Trophies Team

Posted 6 months ago

“We use NE Trophies because of their fast, professional service. We are kept up to date on the progress of our orders and the trophies we order are as described and excellent quality. Thank you to Louisa for excellent customer service.”

Helpful Report

Posted 6 months ago

Hi Karen, Thank you so much for your fantastic review! We're thrilled to hear you’re happy with our fast, professional service and the quality of the trophies. It’s always great to know we’re meeting your expectations. We’ll be sure to pass along your thanks to Louisa – she’ll be thrilled to hear your kind words! Looking forward to working with you again soon. Thanks again, The North East Trophies Team

Posted 6 months ago

“I’ve used this company several times previously as they’d always been nothing short of perfect. This occasion was precisely the same, perfect/10 out of 10/100%/spot-on take your pick!”

Helpful Report

Posted 6 months ago

Hi Paul, Wow, thank you so much for the amazing feedback! We’re absolutely thrilled to hear that your experience was once again nothing short of perfect. Your continued trust and support mean the world to us, and we’re so happy to have delivered once again! We can’t wait to work with you again – always here to help! Best wishes, The North East Trophies Team

Posted 6 months ago

North East Trophies is rated 4.9 based on 3,568 reviews