North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,501 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 26th September 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NE Trophies have - again - delivered a brilliant set of products which we're really pleased with. Good communication and resolution to any issues / questions we had. They also used their initative to help support us. Delivery was super speedy.”

Helpful Report

Posted 6 months ago

Hi Bob, Thank you so much for your latest order and amazing feedback! We're thrilled to hear that you're pleased with your products and that our communication and support met your expectations. We always strive to go the extra mile to assist our customers, and we're glad that our initiative helped support you. It's also great to know the speedy delivery was appreciated. We look forward to working with you again soon! Thanks again Louisa North East Trophies

Posted 5 months ago

“Lovely trophies. Come really quickly. Will be back again.”

North East Trophies 5 star review on 10th March 2025

Helpful Report

Posted 6 months ago

Hi Karen, Thank you so much for your fantastic review and for sharing a photo of your beautiful glass awards! We're thrilled to hear that you love the trophies and that they arrived quickly. We truly appreciate your continued support and look forward to working with you again in the future! Thanks again Louisa North East Trophies

Posted 5 months ago

“Our go to company for all trophies. Excellent products, great communication and quick delivery. Recently a massive help when we had some trophies stolen in a break in. Would never go anywhere else. North Greenford Utd FC.”

Helpful Report

Posted 6 months ago

Hi Paul, Thank you so much for your latest order and kind review! We’re honoured to be your go-to company for all your trophy needs. It’s great to hear that our products, communication, and quick delivery continue to meet your expectations. We’re especially glad we could be there for you during such a difficult time with the break-in. Your trust and loyalty mean the world to us, and we’ll always be here to help. Looking forward to supporting North Greenford Utd FC for many more years to come! Thanks again Louisa North East Trophies

Posted 5 months ago

“Always excellent service from NE Trophies. Engraving on glass trophies is excellent. Super fast delivery and well packed. Will return for another set of trophies next year. Very helpful customer service.”

Helpful Report

Posted 6 months ago

Hi Doug, Thank you so much for your latest order and amazing feedback! We’re thrilled to hear that you’ve had another excellent experience with NE Trophies. We take great pride in the quality of our engravings and service, and we’re glad everything arrived in perfect condition and on time. Your continued trust means a lot to us, and we can’t wait to work with you again next year. Thank you for your kind words about our customer service! Louisa North East Trophies

Posted 5 months ago

“Exactly what I wanted. Quick delivery too.”

Helpful Report

Posted 6 months ago

Hi Louise, Thank you for your wonderful feedback! We're so happy to hear that you got exactly what you wanted and that the delivery was quick. Your satisfaction means a lot to us, and we hope to serve you again in the future! Warm Regards Louisa North East Trophies

Posted 5 months ago

“Really helpful! Tight deadline and they arrived promptly. thank you!”

Helpful Report

Posted 6 months ago

Hi Laura Thank you so much for your kind words! We're so glad we could meet your tight deadline and get your items to you promptly. It’s great to know that we could help, and we truly appreciate your feedback. We hope to work with you again. Louisa North East Trophies

Posted 5 months ago

“Easy ordering process. Delivered on time. Item as described. Very satisfied. Highly recommend.”

Helpful Report

Posted 6 months ago

Hi Sally, Thank you so much for your fantastic review! We're delighted to hear that you had an easy ordering experience, your item arrived on time, and it met your expectations. Your satisfaction is our priority, and we truly appreciate your recommendation. We hope to serve you gain soon! Warm Regards Louisa North East Trophies

Posted 5 months ago

“Another fantastic job from NE Trophies. My go to Trophy company.”

Helpful Report

Posted 6 months ago

Hi Corrine, Thank you so much for your continued trust in NE Trophies! We're thrilled to hear that you're happy with another fantastic experience. It means a lot to us to be your go-to trophy company, and we can't wait to work with you again. Thanks again for your continued support! Louisa North East Trophies

Posted 5 months ago

“Service & Quality spot on”

Helpful Report

Posted 6 months ago

Hi Mike, Thank you for your order and 5* review! We’re so glad to hear that you were happy with both our service and the quality of the product. Your satisfaction means the world to us, and we truly appreciate your kind words. We look forward to serving you again in the future! Warm regards, Louisa North East Trophies

Posted 5 months ago

“Came in good timing, exactly how I wanted.”

Helpful Report

Posted 6 months ago

Hi Issa, Thank you so much for your wonderful review! We're so glad to hear that your order arrived on time and was exactly what you wanted. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We truly appreciate your feedback and hope to serve you again soon! Warm regards, Louisa North East Trophies

Posted 5 months ago

“Excellent customer service and spot on job well done”

Helpful Report

Posted 6 months ago

Hi JJ, Thank you very much for your order & kind feedback! We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Thanks again Louisa North East Trophies

Posted 5 months ago

“Amazing service, contacted Friday 9am, quote received soon after, order placed & glasses arrived before lunch on the Monday Excellent service, great price & of course excellent product!! Graeme - The White Room Music Cafe”

North East Trophies 5 star review on 3rd March 2025

Helpful Report

Posted 6 months ago

Hi Graeme, Thank you very much for your latest order with us & your 5 star review! We are pleased to hear you are happy with your 50 x Half Pint Tulip Beer Glasses and our service. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 5 months ago

“Amazing experience. Item has arrived very quickly.The customer service team were so helpful and understanding. They have solved the issue as quiack as possible. Would definitely recommend and purchase again 👌. Well done 👏”

Helpful Report

Posted 6 months ago

Hi Paris, Thank you so much for your kind words! We're delighted to hear that you had an amazing experience, and that our customer service team was able to assist you quickly and efficiently. We truly appreciate your review and look forward to serving you again in the future. 😊 Thanks again for choosing us! Best regards, Izzy H @ North East Trophies

Posted 6 months ago

“I have used the same company for 8 years but decided to try someone new with a wider range of glass award. Price cheaper. Service faster. Awards perfectly engraved and they look amazing. To top it off I made a phone call beforehand because I had a question and a human actually answered the call and resolved my question, something missing in this day and age. Great service I will definitely use NE Trophies again.”

Helpful Report

Posted 6 months ago

Hi Mary, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Accord Jade Crystal Diamond Awards. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Thanks again Louisa North East Trophies

Posted 5 months ago

“Great speedy service. Excellent quality product.”

Helpful Report

Posted 6 months ago

Hi Damion, Thank you very much for your order with us & for your 5 star review! We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us and your Prodigy Football Awards. Thanks again Louisa North East Trophies

Posted 5 months ago

“Great fast service with a high quality finish. Fully met my expectations and would highly recommend Noth East Trophies.”

Helpful Report

Posted 6 months ago

Hi Kirk, Thank you very much for your order & your recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are also happy with your Magento Jade Glass Trophy Award. Thanks again Louisa North East Trophies

Posted 5 months ago

“Ordered a small trophy with engraving. Very pleased with this item and the price was great.”

Helpful Report

Posted 6 months ago

Hi Carole, Thank you very much for your order with us & your 5 star review! We are so pleased to hear you are happy with your Trophy and our service. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 5 months ago

“I failed to enter my house number when ordering a trophy .When l chased it the response was brilliant. I was emailed and was kept up to date on what was happening. The item was returned then sent back to me with the correct address. Great customer service..many thanks, certainly a company you would want to buy from..”

Helpful Report

Posted 6 months ago

Hi Raymond, Thank you very much for your order & kind feedback! We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Thanks again Louisa North East Trophies

Posted 5 months ago

“Lovely trophy for the cost, found a colour that matches our kit perfect the kids love it!”

Helpful Report

Posted 6 months ago

Hi Roy, Thank you very much for your order with us & your 5 star review! We are so pleased to hear you are happy with your Football Series Defender Trophy and our service. We're delighted the children love it too. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 5 months ago

“Absolutely fantastic service, super quick delivery. Products are of fantastic quality too! Will and have used again!”

Helpful Report

Posted 6 months ago

Hi Joel, Thank you very much for your latest order with us & for your 5 star review! We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us and your Prodigy Football Awards. Thanks again Louisa North East Trophies

Posted 5 months ago

North East Trophies is rated 4.9 based on 3,501 reviews